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Vonage Here's the exact email, if anyone is interested...
* I probably should have
Here's the exact email, if anyone is interested...
* I probably should have gotten this email on Feb 23, not Feb 24.
* Also I didn't have to reactivate my 911, it was still active.
* And I think my Voicemail PIN that I originally changed was still active (i.e. not reset to 1234).
Subject: Transfer of 1-(xxx)-xxx-xxxx Complete
1-(xxx)-xxx-xxxx is now your permanent Vonage telephone number.
We have successfully ported your existing phone number to your Vonage account. You will most likely need to reboot your "Digital Phone Adapter" in order to activate this number on your device. Simply unplug the power cable for 20 seconds and plug it back in again. Please wait about 5 minutes for the device to register. You should then hear a dial tone and be able to make calls.
You will still be able to make outgoing calls using your current home phone jacks with your original phone number, as well as with our device until midnight tonight when the change will be completed in full. At that time your original phone number will be completely available only through Vonage. You do not need to contact your previous provider to disconnect the line. This is taken care of during the transfer of your number to Vonage. Please be advised that you will receive a final bill from your previous provider.
During the transfer of your number to Vonage you may experience down time. Typically the loss of your service will last between one to two hours.
Your Voicemail Box was reset following the Number Transfer Process. You may access your Voicemail Box by calling your local access number in your area. If you do not know your local access number you can find one on the Vonage website:
http://www.vonage.com/features.php?feature=voicemail
Keep in mind that the Voicemail system will identify your Vonage Phone Number ONLY when calling from that number. Alternatively, you may access your Voicemail from another line, however you will be required to enter your Vonage phone Number (1+ 10 digit phone number).
In addition, your Voicemail PIN has been reset to "1234". You will be required to select a PIN the very first time you access the Voicemail System.
PLEASE BE ADVISED THAT YOU WILL NEED TO REACTIVATE YOUR 911 DIALING CAPABILITY FOR THE NUMBER YOU TRANSFERRED TO VONAGE.
Please do not reply to this E-mail because it is automatically generated at the completion of your transfer.
As always, if you have any questions,
Email: numbertransfer@vonage.com
Phone: 1-866-496-6359
Fax: 1-866-281-3308
9am - 5pm (EST) Mon - Friday
Thank You.
Vonage LNP Department
Read The Full Thread: Day of Transfer
• Today, my line is supposed to be transferred and was wondering what I can expect?
• My line went dead 1 day later at 5PM
• Here's my experience...
Feb 22 - I get an email saying that Carrier Approved
rolands posted "Here's the exact email, if anyone is interested...
* I probably should have" on 03/01/2005 |
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