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Voicemail Not Forwarding to Outlook Accounts
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Hospital Incoming call unable to connect
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Topic:
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In The Forum:
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In The Forum:
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Salt Lake City: impressions after several months




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Vonage Here's one for you. Been waiting for 5 months with repeated calls to Vonage. I even



Here's one for you. Been waiting for 5 months with repeated calls to Vonage. I even got some much appreciated help fom an on line Vonage employee. NOW they are telling me they do not have my LOA or phone bill even though acknowledgment of it being received and sent to carrier occurred on January 17th. How's that? Just like starting over, huh? Never once was that mentioned as a problem when I called all those months. This shows a definate problem with Vonage. Can't blame a third party or SBC here can they????!!!! I think it's time for me to bale out. Got credits, but not for the tax and then there was the one Vonage rep that told me he would only credit every 2 months. This means this whole miserable experience cost me maybe only $40 bucks if I can get them to stop billing my account. Still the idea was to save money not to spend money and become aggravated. Bye from San Antonio...



Read The Full Thread:

8 Month LNP Horror Story


I signed up with Vonage and sent my number transfer authorization July 10, 2004.
Please send me a message regarding this issue. I do apologize for the inconvenience.
A) Your story makes me feel better about my 3 month wait. Thanks! :-D B) Cool link.
Drewmie, Please post here and tell us if your problem was solved. Those of us
When I joined Vonage, I was told 20 business days to trnafer number. But after reading
Update: I've had multiple emails from Vonage telling me that my issue has been
before i abandoned my lnp, i did a couple email go-rounds with XO and got this phone
Yikes, what a rough road they've had you travel. Completely unacceptable, ...
mikedief, thanks for the number. Unfortunately, I called XO at 866-295-9696,
sorry about that drewmie, i was hoping that would work, at least it was worth a try.

wyder posted "Here's one for you. Been waiting for 5 months with repeated calls to Vonage. I even" on 06/16/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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