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Vonage Here's a quick update that i've been meaning to do since Saturday...
I spoke
Here's a quick update that i've been meaning to do since Saturday...
I spoke with one of the technical people and he attempted to assure me that the voice traffic was encrypted. When I told him I've decoded a call that I made to an automated service, he continued to say, Oh no, it's encrypted. When I asked him if he could give me permission to capture our call for demonstration purposes, he agreed, then put me on hold about 30 seconds later. When he came back, he said that the RTP and SIP packets are unencrypted. The only encryption, or customization they use for their protocol is with the actual device authentication to their gateways.
After we spoke more about the problem, and the possible fixes, he decided to place my contact information inside the ticket because I had some potential ideas as to how to effectively deal with these issues. I doubt i'll get a call back, but hey, it was nice to actually hear someone say "You're right, it's unencrypted...".
He said that the general support people there genuinely feel that the traffic is secure, and really don't know anything about encryption or electronic eavesdropping. They need training badly....
So, in a nutshell, the conversations are unencrypted. If you buy a business plan, you're only paying for additional usage, not encryption. If you ever run the chance of discussing private matters over the phone, Voice over IP (VoIP) may not be the technology for you. They do have plans on switching things to SRTP, however that wont be happening in the future.
on a side note, I did find out that they are beta-testing the 'call block' feature, which would disallow callers with 'out of area', or 'private' listed in their caller id. All i have to say about that feature is "YAAAAAAAAAAAAAAAAAAAAAAAY!!!"
Voip == insecure still. Hopefully it will be taken seriously in the near future.
Read The Full Thread: Security: Lack of response from customercare...
• What's the procedure to cancel the service, just call the main number and say i
• Anyone taking the time and energy to rebuild and listen to my conversations is
• That's where you're mistaken, if vonage is your only service, or you mistakenly
• Like I said. While this may be a concern for you, anyone that expends the time and
• Maybe Maxwell Smart could loan you "The Cone Of Silence" :-D
Seriously, if security
• True, and I'd be willing to pay more money. The thing that really pisses me off is
• As far as I know it is secure...You have SIP which initiates the call and then RTP
• :twisted: I'm busily surrounding my house with lead and searching for hidden
• If you'd like, i can provide a step by step demonstration of how easy it is utilizing
• If you'd like, I can take you to the cross-box and show you how to put your butt-set
GardRailz posted "Here's a quick update that i've been meaning to do since Saturday...
I spoke" on 05/05/2005 |
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