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Lusinvar Posted:
По
76;ск&
#1072;жl
0;те
...

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Hard Wiring - Installation
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Кулин&
On Apr 28, 2017 at 03:29:00

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On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
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On Apr 27, 2017 at 19:03:24

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
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On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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In The Forum:
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Topic:
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On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 06:35:11


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Vonage Here is the message I just sent to vonage edited slightly... Description



Here is the message I just sent to Vonage edited slightly...

Description of Network:
The location where I am having an issue has Cox Cable Internet via a Motorola Surf Board 5100 Cable modem. From there my connection is routed through a Linksys WRT54GL. From their I have CAT6 cable wired to a gigabit ethernet switch where the PAP2 is connected.

Description of Problem:
To start off with I have called customer support and talked to them at length two days in a row now. My first call yesterday lasted for over an hour with the tech having to call me back several times while we worked on the issue. Today I was on the phone for nearly an hour with a rep when we were disconnected. When he called me back he put me on hold and I was disconnected again. Since then I have not received any further calls from Vonage regarding this issue.

The problem I am having appears to be with the SimulRing feature offered by Vonage. Our business operates from 2 seperate locations and we need to be able to answer the phone from both locations as needed. The main number our business uses is XXX-XXX-7201 which is connected to a PAP2 located in XXXXX, XX. Whenever this number is called we have it set to SimulRing XXX-XXX-7104 which is in YYYYYYY, YY connected to a PAP2 using the network described above. We have been using this setup for nearly a year now and it has performed as it was supposed to until yesterday. Starting yesterday morning calls to 7201 (in XXXXXXX, XX) that were answered at our 7104 location (YYYYYYY, YY) were answering to "dead air". Meaning the caller was unable to hear us and we were unable to hear the caller despite the line appearing to have been answered to both parties - meaning the ringing had stopped for the caller and the line we answered was not dial tone but just simply silence. If the 7104 number was called directly the call would answer appropriately 100% of the time. So only when receiving a call to 7104 with SimulRing would the problem arise. After speaking at length with a technical support rep yesterday we believed we had finally resolved the problem after firmware upgrading the PAP2 at our YYYYYY location (7104) and making several calls to it that were SimulRing's from our 7201 number. This morning the problem has reappeared and we attempted to call tech support. Our first idea was to perform the same upgrade to the PAP2 at the 7201 location. The tech did this and this did not appear to fix the problem. After this the rep had me go through a number of the same steps that I did yesterday that did not provide a solution yesterday nor did they today. At one point I was having trouble hearing the rep so I had him call me back at a different number. He called me back but then shortly after put me on hold to "adjust some settings". While I was on hold the call disconnected and I have not heard back from him for nearly 2 hours (The last call from him came @ 10:40 AM Eastern and of writing this it is 12:21 PM eastern).

This problem needs to be corrected or I can no longer use Vonage for my business lines as we need the ability to answer calls at both of our locations. Can someone please contact me to help us resolve this matter in a timely fashion as our office in YYYYYYY is completely unable to answer calls at this point.



Read The Full Thread:

Intermittent call/call answer problem with Linksys PAP2


Using Linksys PAP2 adapter and have a new, intermittent problem within the last
Do a speed test. Need more info
We are having a similar problem. Have FIOS, bandwith and pings are amazing. Just

vtjballeng posted "Here is the message I just sent to vonage edited slightly... Description" on 10/11/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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