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Vonage Here is the info the sticky says is needed: 1. Location: Boothwyn, PA 2.



Here is the info the sticky says is needed:

1. Location: Boothwyn, PA
2. ISP: Comcast cable
3. Speeds: 12 Mbps/ 2 Mbps from comcast website. From Vonage speedtest at http://www.vonage.com/support.php?article=497&category=102&nav=102 - 21187 kbps down and 6214 kbps up.
4. Cable modem make and model: RCA DCM425C
5. Type of Vonage adapter used: Motorola VT1005V
6. Setup of Network: Modem->Linksys Wireless router (WRT54GL with DDWRT) -> Vonage Adapter
7. Issue you are experiencing - see below

It does not happen with every call, but it seems to be happening more frequently, often once or twice a day. I will be talking on the phone (either I called someone or they called me - it does not seem to matter) and the call gets dropped. The line just goes dead. My internet connection is still live, but the Vonage line is not. The other party on my call reports that they hear a loud, screeching, fax-like noise when it happens. After a few minutes, the Vonage connection comes back.

I used to be able to tolerate it, but now it is getting annoying and it makes me look unprofessional when I use the Vonage line for work.

Any ideas?

Thanks.



Read The Full Thread:

Dropping calls and then other caller hears screeching noise



fishtoast posted "Here is the info the sticky says is needed: 1. Location: Boothwyn, PA 2." on 12/29/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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