 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage User Reviews |
| | |
| |
Vonage Here is the email I got from Vonage regarding the transfer of my number from the
Here is the email I got from Vonage regarding the transfer of my number from the line with DSL on it.
Dear Valued Vonage Customer,
Thank you for requesting to transfer your number to Vonage. Unfortunately, we have been advised by your current phone company that there is an issue that is preventing the transfer to Vonage. The below issue needs to be addressed in order to transfer your number.
DSL high-speed Internet is currently associated with the number you wish to transfer. You will need to remove this feature in order to proceed with transferring your phone number. Please keep in mind that if you remove your DSL service from this line, you will need to establish DSL service on another line with your phone company or establish broadband service with another broadband provider, such as Cable Internet, in order to use Vonage service.
In order to resolve this issue, we suggest that you :
Call your current phone company and request that DSL be removed from the line you wish to transfer and placed on another line.
Confirm with your phone company that your account has been updated to reflect the change by getting a confirmation number.
Call us with the confirmation number.
Please call us toll-free at: 1-866-243-4357 (1-VONAGE-HELP) and select the Number Transfer option. Once DSL is removed from your line and we receive the confirmation number, we can continue with your number transfer. Please do ensure that you retain a broadband Internet connection with either DSL or Cable Internet so that you will be able to use the Vonage broadband phone service.
Please call us within 7 days or your number transfer request will be cancelled, and your temporary Vonage number will become your permanent number. Thank you for your prompt attention to this matter so that we may process your request in the quickest manner possible.
Thank you for choosing Vonage for your phone service. And please remember that you can use your Vonage service in the meantime with your temporary number to start getting the benefit of saving on your long distance calls.
Sincerely,
Vonage Customer Care
So, I just ordered the new land-line which I have to wait until 01/23/08 to have activated. Then I have to transfer my DSL to it. Then I have to complete the number transfer of my original number to Vonage. Once complete I have to call ATT to convert my new line to Naked DSL, Dry Loop DSL, or DSL Direct or whatever term will get it done. All of this just to have my original land-line number transferred to Vonage.
I think Vonage should advertise "best used with Cable broadband".
What a pain.
Read The Full Thread: How to retain the existing number if it has DSL on it
• I have DSL line on my phone number which I want to port to vonage. They are not able
• did you check first if vonage can transfer your number to the network? there are
• I did check and they said that this number can be transfered to them. After that
• I also had this concern, as I had Cavalier phone and DSL, but Vonage said no problem.
• My LNP was supposedly completed today. I still have internet. Yay!
• Just as an update, my DSL was indeed cut off :( They said that my phone and DSL were
• You can get naked DSL, aka dry loop dsl.
• Yeah, I investigated that all before signing up again. I had an ongoing email "conversaton"
bcnFlorida posted "Here is the email I got from Vonage regarding the transfer of my number from the" on 01/16/2008 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
|
 Members
 New spfd43
 New Today 0
 Yesterday 12
 Total 49727
 Who Is On Site
 Visitors 237
 Members 2
 Total 239
Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums | | | |
| Vonage Stock Price |
|
Value: 1.27
Change:  -0.02
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.40 Seconds and 150 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
