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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Here is an interesting problem I ran into in Alabama. I am specifically referring



Here is an interesting problem I ran into in Alabama. I am specifically referring to two cities in Alabama. Calls in city #1 are handled by a small "fly by night" phone company. Calls in city #2 are handled by one of the major phone companies (I'll be nice and keep their name out of it, but they just keep growing). :roll: Anyway, POTS calls from city #1 to city #2 are free. Have been since I was born and grew up there. So, Vonage gets an exchange in city #2. I added a virtual number so my family could call me free. They only dial 7 digits to reach anything in their "toll free" area. Next thing you know all of my family is getting charged long distance by the big company on their phone bill from "fly by night" and they didn't even dial 1 or area code, just the 7 digits. Now the problem gets good. I do some research and find out that Vonage leases their connection from Level 3 Communications which they do in a lot of areas. Level 3 has an agreement with the big phone company for the connection. So my family in city #2 does call for free. But Level 3 and city #1 don't have an agreement and now they are charging my family long distance without them even knowing it was coming. In fact their local office originally said it would be no charge. The local office didn't know about Voip.

I call the "fly by night" phone company. No luck other than they would drop the charges that month after negotiation. The charges came from the big phone company and they put them on the bill as a courtesy. Courtesy? My family specifically requested NO long distance carrier three years ago. How can their be any charge for a call they complete with 7 digits.

I call the public service commission in Alabama. They said they didn't understand Voip and didn't know what to do. They said it wasn't fair that my family could call me in Ohio for free. :x But if I wanted to file a formal complaint (paperwork) I could. They certainly let me know their feelings so I knew I would waste my time.

I call the FCC. They said they couldn't help. They were overwhelmed by calls on Voip and it was too much trouble. Seriously, that was the response. They did say I could file a formal complaint and they might get to it. Again, red tape to a dead end.

So, I call Vonage. They took my information and did nothing else. I called them a second time. No return call yet and that has been about eight months ago. I guess they knew it would not get anywhere and they have their hands full with Verizon crying (who isn't the big phone company I am referring to).

Now I do wave the Vonage flag and don't intend to get any other service. But I am ashamed that they dropped my requests and never returned my calls. Unfortunately the problem is more with the local boys not cooperating and the government turning their head. So any Voip would have the same problem.

Now you understand why I think the whole government thing is held by the POTS phone companies. (insert paranoia) They do as they please and we are supposed to know who they have agreements with before we dial anything.

In your case you are extremely lucky that the doctor didn't dial the local number and then get charged long distance. Then you would have a mess to straighten out. Been there. Done that.

In my case I have a Vonage toll free number so my folks can call and I call them back. Yes, the Alabama Public Service Commission thinks that isn't fair and the FCC is lost in a political muck. But, it works for me. I never reach my base minutes on my toll free number and I only pay $5.00 a month. But you can't give the number out to everyone or you will be paying through the nose. Only my close family has the number.

I can't wait until Voip takes the lead and the POTS phone companies finally have to bow, unless they keep government in their pocket. Then they will find a way to extract my money again.



Read The Full Thread:

Trouble receiving some local calls, Call cannot be completed


We've had Vonage for about 4 months. No outgoing call issues except for occasional
you can tell them to dial whole 11 digit and try. Because in each area code there
I just have people outside my calling area to call me collect, I refuse the charges
Hey galion, Let's look into this local calling thing. As I've posted a number
You have posted the wrong link, here it is again. http://www.localcallingguide.com
Thanks, roscopco. The problem was no space before the comma. BTW, under both
First I ever heard of that being against the law. I will have to do some research



galion posted "Here is an interesting problem I ran into in Alabama. I am specifically referring" on 03/18/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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