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diazou Posted:
Hello, It's
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jeddaisg Posted:
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tplink Posted:
Im trying to add
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Vonage Here are our two main issues: 1. It has been brought to my attention that often



Here are our two main issues:

1. It has been brought to my attention that often when people call in, it will ring and instead of the voicemail picking up, a recorded prompt will begin stating that all circuits are busy and to call back later. The customer service rep said, after much pressing on my part, that they were doing some service in my area code and that the service will be restored in 24 hours. In all honesty, it sounded like the runaround to me. First, the rep said there was nothing wrong with my line and then he said it must be because 2 people are calling at the same time and finally after I pushed he gave me the aformentioned answer. At that point I realized he was not going to be any help to me so I just let it go. Is there anyone on here that has experienced the issue or has any idea how to fix it?

2. This might be a phone hardware issue. Often times, when I hang up the phone and pick it up again to call, I realize that the line has not properly dropped and I don't get a dial tone. This could be in a matter of minutes or after an hour of having hung up the phone. I also have trouble at points with call waiting and switching over to the incoming call from my existing call. I have a Uniden TRU8860-2 PowerMax 5.8 GHz Cordless 2 Handset Phone. It's barely a year old. Any recommendations?

Thanks very much. Your help is much appreciated.

Location: Brooklyn, NY
ISP: Time Warner Cable DSL



Read The Full Thread:

Calls not accessing voicemail / no dial tone



beaner posted "Here are our two main issues: 1. It has been brought to my attention that often" on 03/08/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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