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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Hello, hope someone can provide me with an insight on what to do next with this problem.

Hello, hope someone can provide me with an insight on what to do next with this problem. I have had Vonage service and everything was almost perfect until two weeks ago when I started having the following two problems with my Vonage service:
- When someone calls, I have to say "Hallo" as least 3-4 times before other party can hear me
- After few minutes of conversation other party can't hear what I say and that interruption can last from few seconds to even a minute (weird) so often I have to hang up and try the call again.

Here is some basic info about this particular service:
- Service provided by Comcast in MD

- Comcast's Motorola router: Motorola Sufboard SB5120

- Vonage's Linksys Wireless Router/Phone Adapter (one device): Model: WRTP54G

- called Vonage customer service and they set the bandwith setter to 'highest quality' and maybe they did something else that I am not aware (that did not fix the problem).

Please let me know what you think my nest step is ... I hope someone could help with this issue. Thanks a lot.

Ran the bandwidth test and got the following results:
Speed test statistics
Download speed: 2626680 bps
Upload speed: 1558440 bps
Quality of service: 8 %
Download test type: socket
Upload test type: socket
Maximum download pause: 700 ms
Average download pause: 14 ms
Minimum round trip time to server: 37 ms
Average round trip time to server: 57 ms

Voip test statistics
Jitter: you -> server: 5.0 ms
Jitter: server -> you: 0.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 100.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 26
Estimated MOS score: 3.6

Read The Full Thread:

Other party don''t hear me

Your test results are awful- high download pause and very high (100%) packet loss
Thanks - will try that. However, strange thing is that is worked perfectly in last
Indeed it is strange, but there are a couple of things that may happen here. When
I would suggest to you to try alternate test sites for comparative reasons. Lately,
Hmm... Since it worked perfectly fine for last two years, I would suspect that
Talked to Vonage tech support and we went through various tests. He indicated
Switching to Line2 can not fix the modem-issues. I suspect that your line-1

vw4motion posted "Hello, hope someone can provide me with an insight on what to do next with this problem." on 02/20/2008

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