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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage Hello guys, i have been using vonage for the past 6 months with this problem, please



Hello guys, i have been using Vonage for the past 6 months with this problem, please help.

1) my internet connection is 100% stable and fast, never had any issues with bandwidth or outage

2) when i am not using the internet, everything works fine.

3) when i have been using the internet (surfing the web etc) for a while, when a call comes in:
a) if i do not pick it it up, it will go to my phone(not vonage)'s voicemail and gets recorded, everything is fine
b) if i do pick up the call, i will see the window popup saying something like "you have been disconnected from the internet". My internet stops working, and the incoming call dropped. This happens every single time in the past 6 months. Then i wait 5 minutes and it's all back to normal again.

4) similar when i have been using the net for a while and try to make a phone call, i will get no dail tone and the same "you have been disconnected" message then lose internet connection.

To summarize, basically any time i touch the Vonage phone while using the internet, everything stops working. Please help! below is my setup:


1. Location - Jersey City, NJ
2. ISP - Comcast Cable
3. RCA DCM425C cable modem from comcast
5. Linksys RTP300 Voip router (came with Vonage service)
6. Setup: Internet -> CableModem -> RTP300 Router -> Phone / computer
7. Frequent: Everytime when i am using the internet
8. Bandwidth & TestYourVoIP results:

Your download speed : 2294 kbps or 286.8 KB/sec.
Your upload speed : 349 kbps or 43.7 KB/sec.
-
testyourvoip results to boston: 3.5

MOS Analysis From You TO Boston

Media Quality MOS 3.5 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 37.6%
Latency 0.00 0.0%
Packet Discards 0.95 62.4%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 134 ms
Packet Discards 2.9%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 0 ms
Avg: 9 ms
Max: 56 ms

Signaling Quality Post-Dial Delay 78 ms
Call Setup Time 172 ms
Media Delay 312 ms


MOS Analysis FROM Boston To You

Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 134 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 4 ms
Avg: 6 ms
Max: 27 ms

Signaling Quality Post-Pickup Delay 203 ms
Call Setup Time 198 ms
Media Delay 238 ms

thanks again!

gaga



Read The Full Thread:

no dialtone/disconnect when using internet


You have an awful lot of packet discards on upload. That could mean an issue with
sorry to bump an old post, but i still could not solve my problem. Vonage flat out
I am certainly no expert by any means but I was just wondering how you have your incoming
hey i live in a highrise condo so the cables are all prewired up to the apartment
Nothing at all special with my RTP300. Took it out of the box, followed the
If they told you your cable modem was bad it was probably because it was a DOCSIS

gagaliya posted "Hello guys, i have been using vonage for the past 6 months with this problem, please" on 12/18/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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