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Review: My First Day With Vonage, Excellent!
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Vonage Hello everybody, We've had Vonage for months, now. When we first got it, we



Hello everybody,

We've had Vonage for months, now. When we first got it, we set it up with the RT31P2 router. Now we want to set up a wireless network. So, we purchased, through Amazon.com, the WRT54GP2 router.

I'm having some problems, however, that seem a bit strange to me. The installation CD requires that the software detec a cable Internet connection. I tried having it do so with the RT31P2 still hooked up, and it said that the router was "already connected," or something to that extent. I understood this to mean that I needed to connect my computer directly to our cable modem in order for the software installation wizard to continue.

The problem is that, for some reason, the Internet doesn't work when I connect my PC directly to the modem. It used to before we had Vonage, but now it doesn't. I do believe that all of the network configuration settings are correct, too.

Frustrated with that, I tried to bypass the installation wizard by doing it manually. I simply hooked up the new wireless router, and then tried to configure it with the Linksys web software. I used all of the same settings as the old router. Still no Internet, still no phones.

The computer *is* communicating with the router. All LEDs say that everything should be working dandily. When I try to connect to the Internet using *anything* but the old RT31P2 router (even if I try going directly through the modem), the "cable" LED light goes dead on the modem and there is no Internet connection (and therefore no phones, either).

I'm guessing that this probably has something to do with the Mac address. Or, maybe it has something to do with registration. I am 99.9% sure that my ISP (Adelphia) does not require customers to register Mac addresses with them. As for Vonage, I don't know - I wasn't here when the RT31P2 and phone service were originally set up.

Thanks for any help!



Read The Full Thread:

HELP! Problem with WRT54GP2 switch


I am new to Vonage and waiting for them to register the router they sent me for 2 days
Do I register it at http://www.vonage.com/activate ?
Just tried that. Guess not.
no. it needs to be registered on your existing account, which isn't possible to
Thank you. Does anybody know which number I should call? I tried 1-866-VONAGE-HELP
you can try 888-250-1799
1-866-243-4357 opt 2 and listen from there
Oddasudda, As others have told you, you definitely need to register the new
If you go to the retail activation link on the front page, there is an option that

oddasudda posted "Hello everybody, We've had Vonage for months, now. When we first got it, we" on 12/30/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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