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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Hello butterman and jcovert .. thanks for your e-mails. I will try to answer



Hello butterman and jcovert .. thanks for your e-mails.

I will try to answer your questions here.

I am in Spain and I have been using Vonage from here for months without problem until last friday. I signed up for Vonage in canada.

I got a high speed internet connection and the VT2442 is connected directly to the network (no router) with an static IP address.

To ping to the Vonage network I do the following:

1) I dig vonage.com and get:

vonage.com. 600 IN A 69.59.254.188
vonage.com. 600 IN A 216.115.22.200

;; AUTHORITY SECTION:
vonage.com. 600 IN NS auth00.kewr0.s.vonagenetworks.net.
vonage.com. 600 IN NS auth01.kewr0.s.vonagenetworks.net.
vonage.com. 600 IN NS dns1-nyc.vonage.net.

;; ADDITIONAL SECTION:
auth00.kewr0.s.vonagenetworks.net. 92744 IN A 69.59.252.42
auth01.kewr0.s.vonagenetworks.net. 92744 IN A 216.115.30.40
dns1-nyc.vonage.net. 92744 IN A 216.115.31.140

2) I log into the vt2442 and from the tools->ping test section I ping the addresses above getting answer from all of then except from 69.59.254.188 and 216.115.31.140.

I have restarted the modem many times.

The static IP address has not been change. I can ping the vt2442 from another computers in the same network.

traceroute f.voncp.com gives this output:

1 157.88.38.2 (157.88.38.2) 0.448 ms 0.346 ms 0.312 ms
2 157.88.17.66 (157.88.17.66) 0.509 ms 0.448 ms 0.438 ms
3 GE2-0-0.EB-Valladolid0.red.rediris.es (130.206.201.1) 1.561 ms 30.257 ms 56.528 ms
4 CAL.SO6-1-1.EB-IRIS4.red.rediris.es (130.206.250.81) 93.515 ms 121.318 ms 149.368 ms
5 SO1-1-0.EB-IRIS2.red.rediris.es (130.206.240.1) 199.707 ms 227.087 ms 254.132 ms
6 213.242.71.145 (213.242.71.145) 282.297 ms 299.396 ms 327.173 ms
7 ge-0-0-0.mp2.Madrid1.Level3.net (4.68.115.237) 356.659 ms 383.600 ms 412.654 ms
8 ae-1-0.bbr2.London1.Level3.net (212.187.128.57) 487.880 ms as-0-0.bbr1.London1.Level3.net (4.68.128.109) 515.895 ms ae-1-0.bbr2.London1.Level3.net (212.187.128.57) 418.090 ms
9 ae-0-0.bbr2.NewYork1.Level3.net (64.159.1.42) 510.380 ms 538.378 ms 567.380 ms
10 ae-24-54.car4.NewYork1.Level3.net (4.68.97.115) 719.774 ms ae-24-52.car4.NewYork1.Level3.net (4.68.97.51) 601.837 ms 601.642 ms
11 VONAGE-HOLD.car4.Level3.net (4.78.166.246) 606.575 ms 474.835 ms 470.837 ms
12 proxy-outbound-15c.klga1.s.vonagenetworks.net (216.115.20.43) 498.037 ms 525.914 ms 553.046 ms

One thing that I have not tried yet is to reset the vt2442 to factory defaults and set it up again. I just would like to be sure that the problem is in my side before I do that.

Thanks, Dile



Read The Full Thread:

phone just stopped working


my phone just stopped working. The in-wall phone rings but cannot answer. There
Here the same .. my router has been down for two hours, that I am aware of .. It can
My phone has been fine today and I've been on it for most of the afternoon with conference
post your network setup here...to help you better on this issue...also, :wink:
Hi .. my vonage gateway is still down with the status: Provisioning Status:
Hey ... any news .. I am still down .. no phone during the whole weekend :evil:
I don't mean to sound certain, but most people are working just fine. Your
You say you're using a static IP address. Is the VT2442 connected directly to the

dilecroco posted "Hello butterman and jcovert .. thanks for your e-mails. I will try to answer" on 03/27/2007

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