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Vonage Hello butterman and jcovert .. thanks for your e-mails. I will try to answer

Hello butterman and jcovert .. thanks for your e-mails.

I will try to answer your questions here.

I am in Spain and I have been using Vonage from here for months without problem until last friday. I signed up for Vonage in canada.

I got a high speed internet connection and the VT2442 is connected directly to the network (no router) with an static IP address.

To ping to the Vonage network I do the following:

1) I dig and get: 600 IN A 600 IN A


;; ADDITIONAL SECTION: 92744 IN A 92744 IN A 92744 IN A

2) I log into the vt2442 and from the tools->ping test section I ping the addresses above getting answer from all of then except from and

I have restarted the modem many times.

The static IP address has not been change. I can ping the vt2442 from another computers in the same network.

traceroute gives this output:

1 ( 0.448 ms 0.346 ms 0.312 ms
2 ( 0.509 ms 0.448 ms 0.438 ms
3 ( 1.561 ms 30.257 ms 56.528 ms
4 ( 93.515 ms 121.318 ms 149.368 ms
5 ( 199.707 ms 227.087 ms 254.132 ms
6 ( 282.297 ms 299.396 ms 327.173 ms
7 ( 356.659 ms 383.600 ms 412.654 ms
8 ( 487.880 ms ( 515.895 ms ( 418.090 ms
9 ( 510.380 ms 538.378 ms 567.380 ms
10 ( 719.774 ms ( 601.837 ms 601.642 ms
11 ( 606.575 ms 474.835 ms 470.837 ms
12 ( 498.037 ms 525.914 ms 553.046 ms

One thing that I have not tried yet is to reset the vt2442 to factory defaults and set it up again. I just would like to be sure that the problem is in my side before I do that.

Thanks, Dile

Read The Full Thread:

phone just stopped working

my phone just stopped working. The in-wall phone rings but cannot answer. There
Here the same .. my router has been down for two hours, that I am aware of .. It can
My phone has been fine today and I've been on it for most of the afternoon with conference
post your network setup help you better on this issue...also, :wink:
Hi .. my vonage gateway is still down with the status: Provisioning Status:
Hey ... any news .. I am still down .. no phone during the whole weekend :evil:
I don't mean to sound certain, but most people are working just fine. Your
You say you're using a static IP address. Is the VT2442 connected directly to the

dilecroco posted "Hello butterman and jcovert .. thanks for your e-mails. I will try to answer" on 03/27/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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