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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Hello, all. Let me start by saying that I've been a long-time Vonage user, with



Hello, all. Let me start by saying that I've been a long-time Vonage user, with an account each for my home and business. However, over the past couple of weeks, we've been having wierd problems with our home connection. I'm hoping someone can point me in the right direction for correcting it, or at least explaining it.

Our Vonage device is a V-Portal, which has been, for no apparent reason, losing its connection to Vonage and displaying "Error Code 002 - lost Internet connection" (or something to that effect). Restarting the V-Portal and sometimes the DLS modem "fixes" the problem. However, when this happened again today, I was happily browsing the Internet when my wife complained about not being able to make a call again. So Internet connectivity was fine, it just wasn't connected to Vonage. We've also had problems where someone will call us and we will not be able to hear the person on the other end. I'm not convinced the two problems are related, but they've both started happening about the same time.

Our Internet connection is Verizon DSL (1Mbps/384Kbps) using a Westell 2200 modem. (Yeah, it's really old, but it still works fine.) Our network setup is the typical...

DSL Modem - V-Portal - home network

The DSL modem is a router serving up an address using DHCP - it's not a network passthrough.

My question is basically, do these problems sound like the V-Portal device itself, Internet connection quality (Verizon), or the Vonage service? I suspect that it's the V-Portal going bad, but I'd hate to spend $80 on a new one just to find out it's not that even though it's the only thing I can actually change. Any reasoned insight would be appreciated.

Thanks!



Read The Full Thread:

Intermittent "Error Code 002" w/ V-Portal


I suggest that you take up a bandwidth reading..(measure your internet-signal)
Before doing anything it would be best to run some test. Also do NOT purchase a new
I apologize for not getting back about this. I'm not home very much during the week
I am having the same problem (intermittent 002 problems) that started 3-4 months
The problem you are having JKeyser seems to in fact be the DSL Modem. The logs you
Hi, I'm also getting intermittent 002 error codes with my V-Portal. I have
1-Vonagehelp 1-866-243-4357 Always ask where the call center is located
I think you experienced this on peak hours where you internet speed dropped to

JKeyser posted "Hello, all. Let me start by saying that I've been a long-time Vonage user, with" on 04/27/2010

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