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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Hello again guys, Here is my dilemna. I spoke with a sales rep directly at vonage



Hello again guys,

Here is my dilemna. I spoke with a sales rep directly at Vonage (and most of the reviews are right as to the terrible level of customer service one receives by them) asking if I could use a cisco 7960 IP phone with this service. He then put me on hold and came back to tell me that it was indeed possible as he spoke to the tech support line and they confirmed it for him. So after finding a good deal on one here in Toronto, I went ahead and bought it.


I signed up for the service. After being transferred, retransfered, disconnected, calling back and transfered yet again to another level of support, I was FINALLY put though to the top level support team. The gentleman said that it would not be possible to run this phone into my Vonage router via ethernet (as this is the only jack available on the cisco phone) and set it up that way because the phone itself does not have the information it needs in order to correctly find the Vonage servers. He said that even if I had a SIP user/pass, the phone still would not know where to go in order to find the Vonage server, and that he did not have that information either.

So I guess once again I will rely on the tech gurus online rather than at a corporation, since it seems like the answers are much more insightful from the ones I get online!

If I sign up for a softphone account and get a SIP user/pass ... will this DEFINATELY work with the phone I have? If so, will I get the info such as server directions for the phone to find the Vonage servers ''as the tech support guy said that it would need but he didn't even have that info''.

Most importantly. Will the phone then be running off of the added softphone account and not my main unlimited line? If this is the case, then I will be restricted to the call limitations and number of monthly minutes the softphone has won't I?? This would almost defeat the purpose of using this service at all then.

I hope this will work the way I hope it will, and hopefully if someone coudl walk me though setting up the cisco phone it would be GREAT! If it doesn't work, then I am considering cancelling my service on the merits of being misinformed by their customer care until signing up, only to find out I agreed to sign up under false pretenses.

Thanks guys!



Read The Full Thread:

IP Phone - Cisco 7960 - Will it work?


Vonage only allow customers to bring approved retail (Best Buy, Circuit City,
Woah, wait a minute there lakay. I'm pretty sure this has benn discussed and tested
navydavy2001 maybe it's possible there's always away, but I think Heineken77

Heineken77 posted "Hello again guys, Here is my dilemna. I spoke with a sales rep directly at vonage" on 09/18/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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