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Vonage Hello!
Well, after emailing and phoning Vonage support I was unsuccessful
Hello!
Well, after emailing and phoning Vonage support I was unsuccessful in receiving any response of value. I am hoping someone here could perhaps help with these two issues.
1) My account shows places calls that I didn't make.
My activity logs on vonage.com show placed calls that I didn't make to numbers I do not recognize. To top it off some of these calls are placed at a time of the day when no one is home!
Vonage support response: There must be someone at the house placing these calls.
2) I get 2 or 3 phone calls a week from people who say they are returning my call. Their caller-id display shows my number and they return the call. Some people get a bit upset when I deny that I called them.
I checked my activity logs at vonage.com and searched my placed calls list for a few of the numbers that called claiming to be returning my calls. According to the activity records I never-ever placed a call to those people. Many callers INSIST that my number is displayed on their caller-id screen and that they hit the 'call-back' function on their phone so they did not make a dialing error.
Vonage support: No response for a month. Still an open ticket.
Is anyone else experiencing such issues?
Many thanks,
Nick
Read The Full Thread: Calls placed from empty house and phantom caller-id
• This may sound like a weird suggestions,
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nullmn posted "Hello!
Well, after emailing and phoning Vonage support I was unsuccessful" on 02/14/2007 |
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