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Vonage Hello, This forum has been a great help to me with researching the multiple



Hello,

This forum has been a great help to me with researching the multiple issues I have been having getting our Vonage service up and running, but as of yet I have been unsuccessful. Here is my a list of my equipment:

ISP: WOW
Modem: Scientific Atlanta Webstar DPX100 (Provided with our new WOW service - but the manufacture date is 09/02)
Vonage Router: VT2442
Wireless Router: Belkin Pre-N version 2001

Here is what I have done/experienced at this point:

First attempt:
Add the VT2442 behind the Pre-N, everything worked fine, except I had very choppy audio. I have read the issues people have had with the Pre-N causing choppy audio, so I tried port forwarding and DMZ, still choppy.

Second Attempt:
Connect VT2442 directly to the WOW provided DPX100. This configuration results in the VT2442 not picking up any connection from the DPX100.

Third Attempt:
Set the IP in VT2442 to static with the IP information that the Pre-N gets assigned by the DPX100. Connected VT2442 directly to DPX100, still a fails to connect to the DPX100.

I have noticed that the power light on the VT2442 blinks. I'd like to keep the Pre-N in the mix because I love the range and speed I get from it. I'll gladly put it behind the Vonage device if I can get the Vonage device to work.

So, I'm looking for confirmation that these are the steps I should take:

1. Contact Vonage about replace the VT2442. Should I request a different model?
2. Contact WOW about getting a different model of modem?

I have yet to contact support for either WOW or Vonage, as I have found good forums typically provide better/more reliable information from the customer perspective.

Thanks in advance...

Rory



Read The Full Thread:

Setup Multiple Issues


Sorry for that first post not including all of the details requested in the sticky.
If you're using a 2.4 GHz cordless phone, you should try using a simple corded phone
Steve - Thanks for the response. Yeah, we shifted to a 5.8 Ghz a few months ago
In talking with WOW, I wouldn't emphasize the Vonage aspect. Just tell them that
Good point, I'll stay away from the Vonage piece. Yes, WOW does dynamic IP
OK, so here is wehre I am with things... I shut down everything, connected
OK, just looking at the user guide for the router and spotted this for the Renew
[quote="rfrancis"]OK, just looking at the user guide for the router and spotted
2.4 Ghz phones are not a no-no, but, depending on the phone's channel and the channel

rfrancis posted "Hello, This forum has been a great help to me with researching the multiple" on 08/06/2006

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