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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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Vonage Hello. Just wanted to give you all an update. I thought about returning it, but



Hello. Just wanted to give you all an update. I thought about returning it, but the customer service rep was not too keen on it, since I have already used over 600 minutes of time this month and have racked up about $10.00 of long distance charges. Meanwhile, I needed to get a cordless phone for the Vonage setup (I was tired of using the corded phone and transferring calls to the house phone or my cell phone when I wanted to walk around). I went to Circuit City and the same sales rep was there. He remembered me (as we had talked about other things while I bought the adapter) and asked me how it was going. I explained it to him. He then explained Vonage's position better (he has had similar things happen before with them). Although Vonage will give you the modem for free when you call them, they consider the retail rebate thing a specific promotion. That is what was excluding me. Well, not happy about the mix up, but I can understand it being explained more clearly like that. I still wish the promo page had explicitly mentioned that retail purchases were excluded. Anyway, I was looking at the phones and he said he would be right back. About 5-10 minutes later he returned and told me that he spoke with his manager and they agreed to give me 15% off of my next purchase because, although there was confusion about the promotion and Vonage's stance will not change, I am still a Circuit City customer and they want to make sure I am fully satisfied. So I picked up a dual headset cordless phone AND a new home stereo. All in all, the 15% saved me about $40. Incidently, this comes out to about the $30 activation fee and $10 long distance that the promo would have given me. I must say, I was pleased to see the salesman go to such a degree when he already got the sale and the commission.



Read The Full Thread:

Best Buy VON-4901 PAP2 rebate warning


I bought my PAP2 at Best Buy via rebate VON-4901. This rebate was valid from 02/06/2005
It sounds like in this case this may be an error on Best Buys part, not specifically
I sent an email to Best Buy as well and am waiting on a reply. I really dont know who's
Did you call 1-888-BESTBUY yet?
No i sent an email to them like I said. The rejection postcard with the wrong phone
I too have had a problem with Vonage's rebate system. I purchased a PAP2 Linksys
God guys, call the 800 number please....then post the results...
Hi Trowski, Okay I called the 888-Best Buy number. The automated system stated
Well, it may be you are in a hard place now. If Vonage ended the promotion at a certain
Thanks for the suggestion. I am going to give the rebate center a little more time

Cyclone posted "Hello. Just wanted to give you all an update. I thought about returning it, but" on 09/21/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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