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ILLLLM Posted:
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Sxandy Posted:
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Whitmarsh Posted:
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TUBSUB Posted:
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Vonage Hello I've just moved the linksys router and TopCom usb voip from the boss



Hello

I've just moved the linksys router and TopCom usb Voip from the boss room, to mine, and the problem is, that when I go info VOICE bookmark I get:

Please contact your service provider for further information.

Also;I have no signal in my Voip telefone.


Our boss bought in vanage, router with Voip support: Linksys RT31P2 and the Voip telephone: TOPCOM butler 4812 USB Voip.

Our network works on 192.168.0.* subnet, but the linksys router support only 192.168.15.* lans, so I need to connect it to my laptop and put up new ethernet interfase (192.168.15.100) to get into the router properities. Anyway, my boss said that should be plug'n'play, but I've got some problems from 2 days with property connect and get the signal to the world.

So please cue in me, howcan I setup it?

I connect to the wan port cable from my main router whitch give the internet (the internet light is lighting so I think that's okey, i also try to get internet from the dhcp to laptop on this router, so internet connection looks good), Next, I connect line from the Voip telephone to my router, and the linke is lighting too, Finally I connect to the ethernet port cable to my laptop to log-in to the router. But on my Voip phone is still status "Not Connected". I try to disconnect all devices and reconnect after 120-600seconds), but it doesn;t help.

Please give me particular instructions how can I get my Voip telephone workin in Poland. Maby I need to enter the login/password somewhere, but I saw that's only avaiable on the internet connection,

Please help, and sorry for my weak english.

When I looked into the status page on router, I get:

Information

Voice Version: 3.1.6(LI)
Customization: Customized


Line1 Status

Registration Status: 347-321-6236 13473212736 Online
Call1 Status: Idle
Call2 Status: Idle


Line2 Status

Registration Status: Offline
Call1 Status: Idle
Call2 Status: Idle

So it looks good.

Maby I need to do restore to default's on the router, but is it safely?
Maby I need to do somethink with my phone, but I suppose that first I need to get some status in the Voice bookmark in router properities.


-
Best regards
Grzegorz Dajuk



Read The Full Thread:

RT31P2 +TopCom 4812 USB VOIP


The VoIP phone has nothing to do with Vonage and will not work with Vonage since
Yeah your hint give me the solution for my problem ;-) I connect the other telephone

grzeslaw posted "Hello I've just moved the linksys router and TopCom usb voip from the boss" on 04/02/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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