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Vonage Hello,
I thought I'd share with you my experience with getting my Vonage residential
Hello,
I thought I'd share with you my experience with getting my Vonage residential number listed in the local directory assistance service. Now when someone calls directory assistance, they get my Voange residential number.
I had contacted Bellsouth via email to find out how to do it. The answer is call and request a 'foreign listing' of your Vonage number. A number of people at Bellsouth do not know that this can be done, however. If they tell you it can't be done, ask to speak to supervisor.
They have to create a 'miscellaneous account' to bill you for the listing. According to what I've been told, the cost is two dollars per month plus tax and they bill it annually (I haven't received the bill as yet).
I got so much runaround that I escalated it to the state Public Service Commission. They called Bellsouth and I was contacted by someone in the special services group who got it immediately resolved. I just requested my listing from the directory assistance folks and they gave me my Vonage number. So, I know it's been done.
If the area telephone company is not Bellsouth, you should try it anyway. Call your state PSC (or whatever they call themselves in your state) and ask for help if they give you the runaround. But, at least get to the supervisor and exhaust that option before you call the PSC. You many not have to.
Good luck.
Fred
Read The Full Thread: Foreign Residential Listing
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fatkinson posted "Hello,
I thought I'd share with you my experience with getting my Vonage residential" on 05/16/2004 |
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