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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage Hello, I recently had enough with my phone provider, Sprint, and am waiting



Hello,

I recently had enough with my phone provider, Sprint, and am waiting for my Vonage equipment to arrive (hopefully sometime early next week).

I do live in an apartment complex, but I believe I may be able to wire just my apartment for Vonage once I get my device working and switch over to cable Internet. Here is why:

My telephone network interface appears to be in my apartment, in fact it appears to be integrated as a part of one of my telephone jacks. It looks like a big telephone jack, but at the bottom there are two small RJ-11 wires. One is labelled "Line 1" the other "Line 2". If I unplug the jack from Line 1, all telephone service in my apartment is disrupted (including DSL service).

I am posting to see if anybody has any experience with a network device of this type. Would it be safe to disconnect the lines and then either plug Vonage into the "network-in" for Line 1 or into any other telephone jack in my apartment? (There is no second line installed in my apartment, so Line 2 is, I believe, there for any future upgrades.)

Thanks for the assistance.

On an editorial note: A lot of people have written complaining about Vonage's customer service. I admit I waited on hold a while when signing up for service, and was even passed through a few different people before one was able to open my account. But I believe Vonage will be able to offer service that is far superior to Sprint's.

What Sprint did to me:
* Signed up for DSL service, I asked and was told I would not be under contract...Sprint illegally put me on a contract anyway, without my knowledge or consent
* Bait-and-switched on my DSL service plan (I was quoted one rate, charged another)
* Bait-and-switched on my ability to change long distance providers without being charged extra
* Slamming me (changing my long distance provider to Sprint) and charging me the "casual" long distance rate, which was up to $2 per minute for US long distance calls.

I really think Vonage will offer me customer service that will be superior to Sprint :) And I don't believe anyone has accused them of slamming or overcharging, they seem to be very upfront with their unlimited plan, even quoting me the taxes I should expect to be charged.

Luckily, I also keep a pre-paid cell phone, just in case I lose service (as I did after each hurricane last year).



Read The Full Thread:

Wiring my apartment for Vonage - plus editorial on cust svc


Sounds like you are getting close. When you unplug the RJ11 cable and your Sprint
I don't see it in your post but I assume you switched to cable for broadband.
yes, of course! i want to TOTALLY get rid of sprint.
This may help with the apt. wiring: http://www.vonage.com/help_knowledgeBase_article.php?article=64
Well, I think that speaks for itself - if there are SO many posts regarding the poor
when people get good customer service, they seldom comment on it. i used to do a
I agree that many people don't acknowledge good customer support - but there are
Yes, it does tell us something. It tells us that there are some that have had bad
You're talking more about the quality of a product where I'm talking about quality

otaku posted "Hello, I recently had enough with my phone provider, Sprint, and am waiting" on 02/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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