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Vonage Hello, I'm new to the forum and I'm looking for a lot off information. Smart people,



Hello,
I'm new to the forum and I'm looking for a lot off information. Smart people, your input is highly appreciated...

Short story -
I want to setup a call center with a predictive dialer ($10-$15K) with 8-12 seats or station. I have done some research and there are a lot of predictive dialer softwaresolution out there. I'm hoping that someone in here has knowledge on this subject.

My question..
1. Which predictive dialer solution are you using and what is your feed back?

2. Vonage lines are Voip but all the predictive dialer that I have encounter mention analog lines...Is there a way to make those predictive dialer system that uses analog line work with Vonage Voip service? is that possible?? Or do I need a Voip predictive dialer? is there one? I would like to use Vonage because Verizon will charges an arm and a leg for 12 phone lines.

3. What are the complications of using Vonage Voip line with predictive dialer?

What hardware configuration do I need for the call center?

My list..
Predictive dialer server/solution..
PC workstations...
8-12 phone lines Vonage
Some kind of Switch- what do you guys recommend?
Broad band service - does regular bright house broadband work to add 8-16 Vonage lines?
What other hardware am I missing???

Thanks for your help and input on this...

AKUMA



Read The Full Thread:

predictive dialers 8-16 lines


The biggest complication is that use of a predictive dialer appears to be against
scerruti thank you very much for your reply and the info Akuma
You can try this one this will help you, - Predictive Dialers " There
The telephone adapter provides an analog connection to your phone.
Hello, I hope I can help you. We have been using a hosted call centre technology
Before you try this, please check with Vonage if the amount of minutes/type of
Hi, Currently I am using "My Sales Dialer" for my 22 seats call center. for each

akuma posted "Hello, I'm new to the forum and I'm looking for a lot off information. Smart people," on 05/25/2006

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