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Vonage Hello. I can't access voicemail from my vonage line by dialing *123 or by calling
Hello. I can't access voicemail from my Vonage line by dialing *123 or by calling my Vonage line phone number. Both of these methods should work, but they don't. I have recently signed up with Vonage and these features appear to have never worked. I can, however, call a Vonage voicemail access number and get to my messages that way. I have called tech support. I have disabled and re-enabled my voicemail at their suggestion. I have shut off the Vonage phone adapter for 2 minutes and restarted at their suggestion. I have tried another phone since they thought the tones migght not be working right (eh? - those same tones in a different order work just fine to call other people so why not voicemail?), but same result. Any ideas anyone?
1. location: Los Angeles
2. Your ISP name and type: SBC/ATT DSL
3. Upload and download speeds (see test results below)
4. Modem make and model: Speedstream 4100 in bridge mode, SMC Barricade 7004VWBR
5. Type of Vonage adapter used: DLink VTA-VD
6. Setup of Network: Modem->Router->Vonage Adapter->analog phone.
7. Issue you are experiencing: (see above description)
8. Run this Voip Test: (see results below)
Download 1,246,056 bps
Upload 298,552 bps
QOS 93%
RTT 79 ms
MaxPause 249 ms
Thank you for your help. If I can get this fixed, then I'll start tackling the "dead line" calls I seem to have three of each day.
Read The Full Thread: Can''t reach voicemail from my vonage line using *123 or...
• Your SMC router is blocking the traffic. Enter its setup page and in the firewall
• While I am more than happy to make changes in my router to facilitate troubleshooting,
• rm,
You may already know this and/or be doing this, but here is what I found:
When
• I went into the router and disabled the firewall altogether to see what this would
rm posted "Hello. I can't access voicemail from my vonage line by dialing *123 or by calling" on 11/03/2006 |
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