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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

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Vonage Customer Reviews
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Vonage vs. Time Warner Cable SoCal

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Vonage UK Review

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Vonage Pros and Cons for 2006

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

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Vonage Hello, I am new to vonage. I do not yet have my equipment, and am already having major

Hello, I am new to Vonage. I do not yet have my equipment, and am already having major issues!
I have emailed Vonage several times, with NO answer to the more than 5 emails I've sent, I have also called customer service 3 times to ask about this, each time just being hung up on, with NO resolution to the issue.

I placed my Vonage order on December 7th, and paid a total of $40.84. I was told that my equipment would be shipped the next day and that it was comming from New Jersey and would take 5 days to arrive, being shipped through DHL shipping carrier.

The payment came out of my bank account the VERY next day, and yet, my equipment still has NOT been shipped. I understand that sundays do not count, so basically it has been 6 days since my order has been placed and nothing has been shipped to me, no emails have been answered, and I get hung up on when I call.
I have even asked for a supervisor when I've called, to only be hung up on then as well.

What am I supposed to do? I do not want to cancel, because I've heard good things about this company, plus there is only one phone company in my area, and they want 200 up front just for local service, and it takes about a month to start service.

I am REALLY frustrated and don't know what to do right now, can someone please give me some suggestions on what I should do?

Thanks, Melisa

[ADMIN EDIT TITLE: "Newbie with MAJOR issues & questions!!!" IS TO VAGUE]

Read The Full Thread:

Shipping issues

Call 888-250-1799 and tell them what is going on. Sometimes though the shipping
Ouch. First, in general, having Vonage ship you the adapter seems to cause
Oh, and one more point... If you ordered it on the 7th, then 5 days traditionally
I will try to call that number again later after my cell phone is charged up. I
You don't have to actually cancel, it is usually the threat that gets a response.
I'm having the same problem, Melisa. :( I made a post about it a few days ago. I
Call in as if you actually want to cancel. If you complain first, they know that
I ordered mine and had them send it to me and it was here within 5 days. I just referred
Haha finally. I just called and talked about canceling and such. The

msmelisa posted "Hello, I am new to vonage. I do not yet have my equipment, and am already having major" on 12/13/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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