Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Hello, I am new to Vonage and have experience two specific issues since activating

I am new to Vonage and have experience two specific issues since activating the service.

First, here is my info and configuration

ISP: Time Warner Cable (Los Angeles, CA)
Speed: 6Mb/512kb (around 5055kb/474kb through DSL reports)
Modem: Terayon TJ 700 series (not sure exact model)
Phone adapter: Motorola VT2142
Router: D-Link DI-624 (no QoS on this model)
Config: Modem<Router<Phone adapter

Router has DHCP disabled and all computers (& phone adapter) set up with static IP's.

My first problem was dropped audio. This did appear to happen while uploading some photos. My Vonage audio quality was set to highest, so I set to normal. Haven't tested as of yet with new setting. However, I did some research and it seems if you have a router w/QoS you can set a minimum bandwidth for your Voip device (either via port or IP address). From various forums it seems like setting up QoS should solve the dropped audio problem. Any thoughts on this would be appreciated.

Second problem happend this past weekend. When I call home from my cell phone several times, my wife could not hear me, however I could hear her. I called back 2x and both times same issue. Then the following day her mom called from home phone (I believe) and the first call I didn't hear anything, but she apparently heard me. She called back and we both heard each other fine.
For both these instances no one was on the internet at all and all computer are off. Could this be a router issue as well? The router is fairly old and I am thinking of getting a new one. I haven't had the reverse issue (I can hear on my home phone, but the other person can't).

I haven't run the Voip test yet, but plan to do that tonight.

I know 3 people who have Vonage and 1 has had no issues, 1 had some static issue or service being down, but rarely, and one has had the issues I have had. I believe all 3 are on Comcast cable internet.

I am in tech support by trade and pretty familiar with troubleshooting issues. The drop audio thing makes sense and getting a QoS enable router seems to be the way to go.
What was cause the one-way audio issue I am having? Does Vonage use both the download and upload streams? Would a QoS router help this? Again, no computer was online at the time (or even on). Again, could it be a router issue.
Any recommendations on routers and configurations?


Read The Full Thread:

Dropped & One-way audio problems (new customer)

mbreidegam posted "Hello, I am new to Vonage and have experience two specific issues since activating" on 08/20/2007

Vonage Service Plans

Vonage VoIP Members
Members List Members
New elenapielt
New Today 0
Yesterday 1
Total 98683

Who Is On Site
Visitors 85
Members 0
Total 85

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.23
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.66 Seconds and 577 Pages In The Last 60 Seconds
The Vonage VoIP Forum