Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Denismxnax Posted:
There are unique
personal reasons
why someone may
fasten to simple
czyszczenie
...

In The Forum:
Hard Wiring - Installation
Topic:
obtain czyszczenie dachow rzeszow
On Feb 26, 2017 at 17:34:31

StevenLak Posted:
best shoes to buy
for standing all
day while pregnant
bulma costume
buyers
...

In The Forum:
Vonage
Topic:
buy nsexjj
On Feb 26, 2017 at 08:57:51

pyhomboms Posted:
...
In The Forum:
Vonage
Topic:
Cheap Soccer Jerseys
On Feb 25, 2017 at 03:46:30

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Hello, I am having problems with my Vonage service. Currently I can receive



Hello,

I am having problems with my Vonage service. Currently I can receive calls, and I have a dial tone when I pickup the phone. If I try to dial an outside number however I will hear the dialing and see it dial the correct number on the VPortal but after that silence and no call is made.

Here the information to the setup:
Location: Florida
ISP: Comcast (cable)
Upload/download: not sure, but high enough (>2mbps)
Modem make and model: ARRIS DOCSIS TM602G/CT
Vonage adapter: VDV21-VD
Network: Modem ->Linux router (Vyatta 5.0.2) -> Hub ->Vonage Adapter

I could not complete the Voip test, as I get Java error messages on Firefox and Iexplorer 8.0.

The vyatta router is configured for NAT and has firewall rules active which drops all packets except traffic to/from established connections and some UDP traffic required for VPN access.

I can not install the Vonage adapter in front of the vyatta router as then VPN access to the network would no longer work.

I found a Vonage support document stating the required ports for Vonage to work:

Outgoing:
DNS: 53 UDP
TFTP: 21, 69, 2400 UDP
HTTP: 80 UDP
NTP: 123 UDP
SIP: 5061 UDP
(These are not blocked by the firewall, as it allows response to established connections originating from devices behind the router)

Incoming & Outgoing (for RTP)
10000-20000 UDP

Thinking the 10000-20000 UDP incoming might be the problem I followed the instructions and forwarded these ports to the Vonage adapter which has a fixed IP. This however did not resolve the problem. I also changed the firewall rules to not block UDP traffic for these ports, this did not work either.

When i disable the firewall rules, leaving only NAT and port forwarding enabled, I can make calls though randomly it still fails with the same symptoms described above. Leaving the firewall disabled is not acceptable though as it would leave the network wide open.

Any ideas if I am missing any ports or port ranges or what issue could be causing the problem? The weird thing is that it is outgoing calls that are not working. These calls originate from inside the network and should therefor not be blocked by the firewall (though UDP is connectionless, might this be the issue?).

Any hints or advice are greatly appreaciated.

Thank you in advance,
MMunoz



Read The Full Thread:

Dial tone ok, incoming calls ok, no outgoing calls


I am not familiar with the router you are using but I would suspect that it has some
You would need to determine if this is a non audio issue or a call completion issue.
The problem was indeed that the far end did not ring, so it was not an audio issue. Inspecting
Thank you! This was my exact problem. Outgoing calls would fail, incoming calls

MMunoz posted "Hello, I am having problems with my Vonage service. Currently I can receive" on 08/26/2009

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RobertFum
New Today 5
Yesterday 5
Total 99800

Who Is On Site
Visitors 76
Members 0
Total 76


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.09
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.69 Seconds and 632 Pages In The Last 60 Seconds
The Vonage VoIP Forum