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Vonage Hello,
I am a new member here and have a question about some techical issues
Hello,
I am a new member here and have a question about some techical issues with my Vonage service. In the last 2 months since I signed up with Vonage, I have gone through 3 D-Link Phone Adapters and now have a Motorola VT2142-VD phone adapter with the same problems.
Basically, the phone adapter will go offline CONSTANTLY and I can't hold a phone conversation for more than 5 minutes, before this unit goes offline as well. A Vonage Technician came out to the house to check things out and Vonage has told me that my modem needs to support DOCSIS 2.0. Well, I have a Linksys Modem (Model #: BEFCMU10) and a Linksys Router (Model #: BEFW11S4 V.2), which is a 2.4 GHz and 802.11b. The modem clearly states on the packaging that it supports DOCSIS 2.0.
At this point, I am ready to go to Best Buy and purchase a NEW ROUTER which handles 802.11 a-g and the Linksys Phone Adapter (Model #: PAP2).
Before I go and upgrade my Router and Phone Adapter, I wanted to make sure that I have an equipment (outdated Router) issue, or, is this a Comcast Cable issue which is my ISP, or, is this a Vonage issue?
Please advise and thanks so much.
P.S. When the phone adapter goes offline, I hit the phone button on my phone and hear the default message, which should state: "Vonage device cannot connect to the network", but instead, I get the message that my device has not been provisioned for use, or, the preceeding default message which fades out and I am unable to hear the complete message.
Read The Full Thread: BEFW11S4 V.2 Router Connection Issues? Can''t stay connected!
• MOS Analysis From You TO Boston
Media Quality MOS 4.3 / 5.0
(Best with G.711
• Here are my results for download and upload with www.testmy.net
:::.. testmy.net
• Given your test results, I think you can safely rule out your cable modem. Actually,
• Hi NateHoy. Thanks for the quick response. I also ruled out the modem and unfortunately
• Dagnabbit! Ah, well, if you had told me you were replacing it I would have advised
• So the WRT54G Linksys Router available at Best Buy will also be able to accept third
• Yes, but the selection of aftermarket firmware you can get is very low. DD-WRT
• NateHoy,
Thanks again for all of your help. I ended up buying the Linksys WRT54G
• Generally not. I usually recommend keeping Vonage devices behind your router,
DoctorPDR posted "Hello,
I am a new member here and have a question about some techical issues" on 12/20/2006 |
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