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Vonage Expands International Presence with Investments in Asia Pacific Region

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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Having a bogus credit card would not guarantee you'd get rid of Vonage nor be able



Having a bogus credit card would not guarantee you'd get rid of Vonage nor be able to avoid the Collections Dept from trying to contact you. Also, I don't think it's worth having a BAD credit record right? Best way in my opinion is to do this:

If you are currently or still porting out your number from Vonage to another provider. Ask customer service rep you want to down grade your plan to a Basic plan (why? So you could pay the cheapest there is to still keep the service while still in the process of portout and also should you forget to cancel even after the portout process has been completed you'd only pay a small amount having kept the Vonage service)

Now say you're billing cycle falls on the end of the month but the portout was done 1st week of next month then you have three choices 1) cancel it and just forget about what you paid for that particular month (since Vonage bills you in advance) so then you wouldn't have to callback 2) change the number so you could still use the svc say get a toll free number for example then forward the calls to your number (at least you are using their svc since you paid for it already) 3) cancel BEFORE your next billing cycle so you could still use some of it's features like being able to retrieve your vmail thru their webaccount.

Always make sure you cancellation went through, ask for a confirmation number from Acct Manager. Never hangup when talking to them as they need to do a recording with you. Never assume your account would be terminated just because you called without confirming or your account would still be left active.

_______________________________________________
Who said being Beautiful automatically means you're dumb?



Read The Full Thread:

Canceling Vonage Service Procedure ???


I can't seem to find out how exactly to cancel vonage service by searching here.
go to this site and follow the link off of it. http://vonage.com/help.php?article=844&categor
Naw. I dont want to cancel before the port. Manually canceling before the port
I beleive that is not the case. There was another thread in the past week where someone
IF you sign up Feb 2006 you could cancel Vonage service already without any charges
Much better if you cancel the account right after the number transfer process..
DO NOT CANCEL PRIOR TO PORTING !!! If you do, YOU WILL LOOSE YOUR NUMBER. Now,
Attempting to cancel with Vonage has been a safari unto itself. Since the day of
Account Management can be reached by selecting Customer Service at the prompt,
Been there, tried that, over and over and over and over and over and over again.

sheezhot posted "Having a bogus credit card would not guarantee you'd get rid of Vonage nor be able" on 04/16/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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