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MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16

hasan Posted:
...
In The Forum:
Vonage Canada
Topic:
BD||INDIA||PK DIRECT ROUTE PROVIDE
On Mar 26, 2015 at 08:17:23

RajeshCO27 Posted:
Hey, I have
built a PBX by
using the Ozeki
SDK and and want
to connect it to
my
...

In The Forum:
Vonage
Topic:
SIP trunking issue: authentication problem (CUCM & own P
On Mar 26, 2015 at 07:30:31

OPT Posted:
...
In The Forum:
Vonage
Topic:
Optima Saver Bandwidth Optimizer Service
On Mar 11, 2015 at 06:50:50

sunnyshazy Posted:
thansk for this
post . . .. . . .
_______
____ sunny
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Mar 10, 2015 at 06:46:45

miter Posted:
since Voicewing is
going bye bye (or
at least in the
process of
switching). So far
...

In The Forum:
Vonage
Topic:
Playing message wav files?
On Mar 03, 2015 at 01:55:00

Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on
...

In The Forum:
Vonage Stock
Topic:
Vonage IPO
On Feb 27, 2015 at 01:15:13

kdf55 Posted:
No. It is a 2 year
contract that you
are locked in to.
The first year is
discounted,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 26, 2015 at 11:25:40

breetlee Posted:
I am thinking
about having a
family member get
DirecTV. The
$29.99 plan looks
good,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 23, 2015 at 01:40:36


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Vonage HI everyone... After expending lot of hours (I lost the count) reseting the



HI everyone...

After expending lot of hours (I lost the count) reseting the router & modem, checking cables... and read the owners manual that come with the router,

Here is my story:

I bought my router a few days ago...

It came, I installed, work just perfect...WOO HOO!! I told everyone how cool was this thing of VoIP.... Well, next day the phone leds didn't start, that mean No dial tone... mmm, something is wrong here, well I restart everything and came back to normal, again dial tone again... work fine for a couple of days, then last saturday morning... bye, bye, sayonara, adios, ciao, dial tone... since then I don't have any dial tone...

Now I get this message at my router admin voice tab:

Router still restarting. Please wait a moment.

...and No dial tone ....

I have read here that the Vonage customer service is really lame, well I sent a e-mail (explain all this and more) the same saturday and here is their response:

-
Hello,

Thank You for contacting Customer Care. We apologize for any delays or inconveniences.

Please provide more details as to what happens when you use the
service.

Sincerely,
Customer Care

-

I can get to the internet with the router, but No dial tone....

You have 3 choices (this after I read a lot of threats):

1. Pray, hope and send an e-mail to Vonage customer service and wait for a positive answer and a password to reset you router to factory settings (I already reset the router pushing for more than 5,10,20,25,30 sec.). I already sent a second e-mail to

2. Send it and wait for an exchange of router? and again pray not to have any T-Storm or electric shutdown or power charge around?

3. Wait till Vonage realease a new Firmware Version for this RT31P2??

I'm really dissapointed with this issue...

Mods: I know that there is a lot of threats open with the same problem but I also read a lot of different answers.... but maybe you can make it and sticky threat.

If any rep of Vonage customer care read this and can help me please PM me...

Thanks!! :roll:

ps. I still don't have any dial tone....

My settings:

cable modem RCA DCM245R >>> Linksys RT31P2 >>> PC



Read The Full Thread:

RT31P2 - No Dial Tone / Phone lights...


I already got some help from the Customer Care, but still having problems... 2
that message usually indicates a dead device.
Reebok: ... but the router/service work when I got it....work for 4 or 5 days....
if you want more info, that means you can connect to the vonage tftp server, and
Thanks for the input Reebok, so the dead device means that it doesn't work? I
Jpoc, I have the exact same problem as you described in your inital message.
Juice, I resolved calling & e-mailing Vonage Customer Care. They will help

jpoc posted "HI everyone... After expending lot of hours (I lost the count) reseting the" on 07/18/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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