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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Vonage HI everyone... After expending lot of hours (I lost the count) reseting the



HI everyone...

After expending lot of hours (I lost the count) reseting the router & modem, checking cables... and read the owners manual that come with the router,

Here is my story:

I bought my router a few days ago...

It came, I installed, work just perfect...WOO HOO!! I told everyone how cool was this thing of VoIP.... Well, next day the phone leds didn't start, that mean No dial tone... mmm, something is wrong here, well I restart everything and came back to normal, again dial tone again... work fine for a couple of days, then last saturday morning... bye, bye, sayonara, adios, ciao, dial tone... since then I don't have any dial tone...

Now I get this message at my router admin voice tab:

Router still restarting. Please wait a moment.

...and No dial tone ....

I have read here that the Vonage customer service is really lame, well I sent a e-mail (explain all this and more) the same saturday and here is their response:

-
Hello,

Thank You for contacting Customer Care. We apologize for any delays or inconveniences.

Please provide more details as to what happens when you use the
service.

Sincerely,
Customer Care

-

I can get to the internet with the router, but No dial tone....

You have 3 choices (this after I read a lot of threats):

1. Pray, hope and send an e-mail to Vonage customer service and wait for a positive answer and a password to reset you router to factory settings (I already reset the router pushing for more than 5,10,20,25,30 sec.). I already sent a second e-mail to

2. Send it and wait for an exchange of router? and again pray not to have any T-Storm or electric shutdown or power charge around?

3. Wait till Vonage realease a new Firmware Version for this RT31P2??

I'm really dissapointed with this issue...

Mods: I know that there is a lot of threats open with the same problem but I also read a lot of different answers.... but maybe you can make it and sticky threat.

If any rep of Vonage customer care read this and can help me please PM me...

Thanks!! :roll:

ps. I still don't have any dial tone....

My settings:

cable modem RCA DCM245R >>> Linksys RT31P2 >>> PC



Read The Full Thread:

RT31P2 - No Dial Tone / Phone lights...


I already got some help from the Customer Care, but still having problems... 2
that message usually indicates a dead device.
Reebok: ... but the router/service work when I got it....work for 4 or 5 days....
if you want more info, that means you can connect to the vonage tftp server, and
Thanks for the input Reebok, so the dead device means that it doesn't work? I
Jpoc, I have the exact same problem as you described in your inital message.
Juice, I resolved calling & e-mailing Vonage Customer Care. They will help

jpoc posted "HI everyone... After expending lot of hours (I lost the count) reseting the" on 07/18/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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