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Vonage Guys, In a few cases I'm confused. While I see that nesincg has had quite a bit of
Guys, In a few cases I'm confused. While I see that nesincg has had quite a bit of problems with lightning I can understand he is upset. From his previous posts he hasn't been able to get around the problem, which isn't really specific to Vonage. We could probably suggest some good lightning protection if needed. I know there are lots of options.
pablowski has only ever posted in this one thread and has already given up on Vonage so there is not much we can do. So I must say I'm sorry he feels that way and I hope things work out for him. You are certainly welcome to do whatever you please, but l'm afraid we can't advise on legal stuff. We try to help you wade through any technical questions or just talk if you want to chat about Vonage.
blouwagie has only posted in this thread and is upset about 911. A lot of talk about legal action. If you visit the FCC Voip page you will find a lot of helpful information. You will learn that Voip is a new technology and companies are working hard for it to evolve. There are some advantages and disadvantages you must consider. For many, myself included, the advantages outweigh the disadvantages. But, you must consider your needs.
FCC Voip Page
stathunter has only made a single post on this entire forum. It was in this topic. I don't really think he was coming here to request help so there is not much we can do.
Hopefully these guys will find what they need, but it sounds like either they need to vent or stir the pot. If cancellation is a problem, then I doubt we can help since most of us don't intend to cancel at this time and probably haven't tried. Dan probably needs to make a "vent" section if it helps everyone feel a little better.
For those who want more information on customer service, the old saying honey will catch more flies than vinegar. Most of us are very happy and just want to help. I find it easier to type out my frustration in notepad, read over it two or three times, and then I will have a better feel on how it comes across. I still goof it up, but hopefully it is a little lighter.
Again, I wish you guys luck and I hope everything works out. I'm sorry there is not much else we can do once you decide to move on.
Read The Full Thread: Difficulty cancelling - terminating Vonage service
• Hi,
Vonage does not work with sufficient quality on International calls,
• Have you tried talking to your credit card provider? If you're telling it straight,
• Yes I could go to the credit card company & stop those payments, but then I'm
• I haven't had to cancel Vonage so am not sure what the real procedure is.
I did
• I got curious and called the CS line. Very quickly I got to a menu option to cancel
• Hi,
Yes I did get through the menu system to cancel the service (It is part of
• Good luck!
• Did you transfer your number to Vonage, or is it a Vonage-assigned number?
If
• Hi,
A good thought, on the number transfer, but in my case I had first wanted
• I cancelled in July and I'm STILL getting billed. The service didn't work correctly,
galion posted "Guys, In a few cases I'm confused. While I see that nesincg has had quite a bit of" on 11/03/2005 |
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