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On Jun 27, 2014 at 01:09:10

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On Jun 11, 2014 at 23:25:10


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Vonage Greetings! Not sure where to post this concern which has been going on for months



Greetings! Not sure where to post this concern which has been going on for months now.
Throughout the day and basically hourly some device from with in my home is making toll free data calls from the two following numbers: 18005315602 and 18667092073. I know these are
data calls but no one can tell me who these numbers are registered to. When I am talking on my phone these data calls disrupt my conversation. Other times I've tried to place a phone call
but am unable since these data calls have the line in use. These data calls are being made almost hourly for 24hrs. I've been watching the online Vonage "Placed calls" status.

We have Verizon FiOS, but prefer Vonage service.
We also use Direct TV and have two DRV/Tivo type devices. I've tested each device and watch the tests as they register on the Vonage "Placed Calls" status. Both units call a local number and are set up to only get updates on a weekly basis.

We also have Vector security service which is currently disarmed due to too many false alarms. Vector will not own up to causing the disruption in our phone service. But I have them coming out next week for a service call. (Vector Security has proved to be a terrible service thus far).

So I ask.... what is the most possible culprit to these disruptive data calls? Vector Security services, Verizon, or Vonage?
Is there something wrong with the Vonage router (which has not been upgraded since we installed it)? Would Verizon or Vonage
need to place data calls on an hourly basis? If it's looking like Vector, any mitigation information regarding the other culprits will help in my battle to get better technical service from Vector.... esp. since I'm not very technical with phone stuff.

Appreciate your assistance!
Karla



Read The Full Thread:

Strange Data calls place from within home


If you google those numbers, the overwhelming response is Direct TV. One post
Direct TV is calling "home". Unplug your Direct TV units and it should stop.
I tested the Direct TV units and they call home using a local phone number, not a
Both numbers are TiVo trying to place calls to the DVR/PPV site. These two numbers
Awesome! I truly appreciate your quick responses! I have disconnected each Tivo
I'm puzzled why the tivo unit can override your phone conversations. I'd make

ketten posted "Greetings! Not sure where to post this concern which has been going on for months" on 01/03/2008

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