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Vonage Greetings:
I have a problem with a V-Portal device and connecting it to a Dlink
Greetings:
I have a problem with a V-Portal device and connecting it to a Dlink 524 Wireless G router (a supported router indicated by the Vonage site). The problem I'm having is that either the Vonage phone works and I have no internet connection on my PCs or I have internet connection on my PCs and the Vonage phone doesn't work. Does anyone know how to get both of them to work? I've been researching and e-mailing Vonage Technical Service, but neither of them are helping at the moment.
Here's my information per instructions:
1. Your location
- Los Angeles, California, United States
2. Your ISP name and type (cable, DSL, wireless etc)
- SBC (now AT&T) DSL
3. Upload and download speeds
- Not sure, but I'm paying for the Professional package so it's faster than basic DSL.
4. Modem make and model
- SpeedStream 5100
5. Type of Vonage adapter used ie RT31P2 or PAP2
- Vonage VPortal (aka VDV21-VD)
6. Setup of Network ie Modem->Vonage Adapter->PC
- DSL Modem ->Vonage Adapter -> Wireless Router -> Multiple PCs (wireless and wired)
7. Issue you are experiencing ie dropped calls, choppy audio etc
- Either I have Internet on my PCs or my Vonage Phone -Never both, which is getting a little bit frustrating.
8. Run this VoIP Test: After the test has fully completed, in the Advanced Tab, click on "View Text" in the lower right hand corner. Copy-N-Paste that data into your post.
- Can't get to the Advanced Tab - It always crashes my browser.
Additional Information:
I put my V-Portal on the same subnet as my router. My router is DCHP enabled and it distributes IPs from 192.168.0.100 - 192.168.0.199. I've set my V-Portal on 192.168.0.199 and turned off DCHP on the V-Portal. I added PPPoE on my V-Portal and have it set on PPPoE passthrough which my router also has PPPoE on it.
I read things about DMZ and tried it, but it made it worse, so I took it off.
If anyone can help me, I really appreciated it. I've been trying to get it to work for about 2 days now.
Thanks.
Read The Full Thread: V-Portal problem with DLink Wireless Router
• I'm not a networking expert, but the normal way to do what you're doing is to enable
• Thanks Steve48. Your tip really helped me out a lot. At first it didn't work when
• Glad you got it working. I should have mentioned that you might have to change the
• Thanks, Steve. Someone told me that the latest firmware is 2.7.5 which is what
GreenArrow posted "Greetings:
I have a problem with a V-Portal device and connecting it to a Dlink" on 02/10/2008 |
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