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Haniltery Posted:
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diana87 Posted:
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dconnor Posted:
What is the main
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On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
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Vonage Greetings - First time poster here so please bear with me. I've been having



Greetings -

First time poster here so please bear with me. I've been having trouble logging into my company's VPN remotely since getting the Vonage service/router. First off, let me tell you about my home network. I have a wireless high speed connection coming into the house. Since there's no hardware in the house other than the ethernet cable and a small black connector smaller than a pink pencil eraser block (with an external power transformer/plug for the wall) and the VPN connection worked prior to the Vonage switch, I have no reason to think that is the point of failure. Anyway, that cable comes into the Internet port of the Vonage router and an ethernet cable connects to a Linksys wireless router WRT54G V3 (ethernet port to ethernet port). I am able to connect my work PC to the internet without any trouble, and our home PC is connected to the WRT54G. The phone and home PC work fine as well. But when I try to connect my work PC to my work VPN, the connection is established (had a remote IP address appear when typing "ipconfig" in a cmd window) and immediately shutdown - and I seem to have stumped the world on what's wrong. I've checked the WRT54G's status page and expected the IPs to be populated, but they were all zeros. I wasn't sure if that should be the case, so I tried the "release DHCP" and "renew DHCP" buttons, but nothing changed.

I've spoken to Vonage techs, who tell me that the Vonage router *MUST* be the first box my high speed link connects to, yet a coule folks at work tell me otherwise. I've spoken to my company's IT folks, who had me open ports and forward it specifically to my PC's wireless card IP or the hardwire port's IP. Linksys tech's helped me to change my WRT54G's IP address so that it's in the same IP family as the Vonage router (192.168.15.x). Heck, last night I was able to connect briefly, but after losing my connection a couple hours later, I couldn't get back in after an hour's worth of retries.
DHCP is enabled on the Vonage router, but not on the WRT54G (presumably making it an access point rather than a router). The Linksys folks helped with that.

I've tweaked the voice quality at the Vonage site to reduce bandwidth, though that should have nothing to do with getting on the network, as no BW-hog applications are open. I do not have cross-over cables involved (someone in the office mentioned that, but I don't know what that is or it's purpose).

I'm nearing the end of my rope. I know the VPN worked prior to Vonage and the night time drives to the office are starting to exceed the cost savings of not having a conventional phone line.

I'm sure I'm missing some detail in all that text. Suggestions are very welcome - just understand that I'm pretty new to this networking stuff. Many thanks for your help/suggestions.

++ Paul



Read The Full Thread:

Completely stumped: VoIP and VPN access


I'm not sure if this will help, but I decided to avoid all these types of issues by
Believe it or not, that's what I had wanted to do from the start! But when I could
Vonage tech support told me the same thing. I did just what you're wanting to do.
I had a similiar problem, except my Cisco VPN client just wouldn't connect. I
I think you guys are on the right track. I have the LInksys PAP2 adaptor, which has
I agree with the other posters here. Connect the internet line to the WRT54G and
The Vonage router is RTP300 - no version is on the label. I suppose the next
Paul, I'll try at a few of these. No expert here so others please chime in. Vonage
Make sure if there are any firewalls in the routers they are disabled. And yes the

paulie68 posted "Greetings - First time poster here so please bear with me. I've been having" on 01/05/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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