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Vonage Glad you found it so humorous. Yes, it doesn't pay to skip the simple stuff. Perhaps
Glad you found it so humorous. Yes, it doesn't pay to skip the simple stuff. Perhaps you have a simplier comprehension level.
May I point out
A) "...during the transition week of disconnecting my Bell Canada landline." Landline!!! Disconnecting the landline does not completely equate disconnecting Bell Canada Internet. While they are very often bundled they are not dependant to each other.
B) "Now since I was informed the disconnect with Bell was complete, I have not been able to use the internet." Simple enough
C) "I have connected to the Motorola site for the Vonage router offline and it informs me I am connected to the internet. Obviously as I can use one phone to call customer support." This is after Bell Canada landline (as quoted) is disconnected but infers that the Vonage is working.
D) "I notice when not using the phone, the internet is light on the vonage router, but again I cannot connect to the web. I do notice thats when I make a phone connection that light goes off." Perhaps my mistake, but as I was seeking clarification during this thread, I was interpreting this as the phone was working but Internet as well.
Also, it is noted early in the thread that we questioned Internet provider. Since you must have Internet for Vonage service, and it appeared he did have Vonage service, I didn't connect those dots as to not having any Internet service.
Glad you are so smart and knew it immediately. The rest of us were just trying to lend a hand
Read The Full Thread: Not able to connect to Internet using Vonage Canada
• I just installed Vonage over the last week. Audio quality was good and was able
• Did you plug your phone adapter into the same house phone line that has DSL? If so,
• Who is your internet provider? You mentioned Primus, if so I don't think it will
• I'm guessing that the OP must have Bell DSL, as a dry loop.
If I understand the
• I will print this info and try tonight at home.
Thks.
• I've spent about 4 hours with three different tech support people and the conclusion
• So I'm still confused (Is the following correct?)
Problem started as 1) Vonage
•
• It's hard to just seem that the modem is fried. But I can't really comment much else
• My DSL provider Look Communications informs me that they do not offer a dry DSL
outerfire posted "Glad you found it so humorous. Yes, it doesn't pay to skip the simple stuff. Perhaps" on 01/18/2007 |
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