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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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Vonage Glad to here you are having some positive progress Mr Ed. Also good to see the



Glad to here you are having some positive progress Mr Ed.
Also good to see the problem is not specific to DSL or cable.
Let me know how long before you need to power cycle and if the error 13 ever comes back. I may want to get a new device as well. It will reduce stress when the wife does not get dial tone.
Thanks

Mr Ed.
You have the same problem as I have. You should ask Vonage for 6 months (150/25) of free service for having put you through getting someone to verify what you already knew. And support is too lame to know. The device is defective! They are being precautious at our expense.

I am convinced the VDV21 device is too sensitive and gives a false error code.

I have been running OK since July by just ignoring the error code.

Once or twice in the past 3 months the error came up and then does not present the phone icon. The device did not attempt to connect to the Vonage server due to the error. This Hasn't happened for a long time though and I have been through a couple power outages.
To remedy this I simply power cycle the VDV21 only and I get connection and dial tone back. If that doesn't do it, disconnect the phone line and power cycle it. Then connect the phone line back into the VDV21.

I have not had to power cycle the device for about a month now.

Other than this, I get clear conversation and my house is still standing!

Thanks,
DrEvil



Read The Full Thread:

Perplexing whole house wiring and/or V-Portal problem?


Hello all...hope some-one out there in Vonage Forum land can help shed some light
I am having the same exact problem, also new to Vonage. In my case the Vongae line
Very strange. The V-portal is new and we haven't had many reports of any sort on
Steve. When the home runs are disconnected from each other there are no problems.
Yes, you've got the preferred modern wiring scheme, and I wouldn't screw it up
Steve, Yes....the problem persists even with no phones plugged into jacks. And
Below are the two responses I rec'd from Vonage re: this issue: 1) The error
Blepsis- Those responses also don't address the fact that the V-Portal has a specific
Yes Steve - the problem persists even if only two home runs are connected together.
I've had little doubt that it's the V-Portal from the beginning. That's why I said

DrEvil posted "Glad to here you are having some positive progress Mr Ed. Also good to see the" on 09/23/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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