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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Gentleman, It sounds to me like the problem is your ISP. I could be wrong, but



Gentleman,

It sounds to me like the problem is your ISP. I could be wrong, but I would like to see you prove it. If it turns out not to be your ISP then you can bring that to Vonage. There are several tests to perform.

First, do regular line speed tests at a website that you trust and gives consistent results that are at best 90% of you ISP's advertised line speeds. I always use www.dslreports.com speed test to the Speakeasy server. There is one on the Vonage forum. Log the results.

Use the www.TestYourVoip.com and e-mail the results to yourself so that you can keep track of them.

Download the PingPlotter from www.pingplotter.com you can use it for a month. Set the packet size to 100 bytes, the number of packets to 100, the rate to 10 seconds, and the interval to 60480 (1 week). It will take you a day or so of reading to begin to get the hang of it. You will need a destination to test. Try an IP address out west or one of the domain names that are given you. A graph of the internet condition in miliiseconds will be displayed and saved on disc on an hourly basis. You can keep it running in the system tray and use your computer normally. Just leave it on for a week. You can always PM me if you have questions.

If you're willing to do all this, you can either prove that your ISP is at fault, Vonage, or your equipment. Vonage is not the usual kind of server, you can't ping it or tracert to it. I know this is a pain. Your ISP will say that it's not them. Vonage will say that it's not them. If you can hand them the proof, you win the battle. It's one solution. It's up to you.

Mike



Read The Full Thread:

All circuits are busy...


I love Vonage but the unreliability is getting to be a bit much. This has been going
Zak I'm in 516 area code and haven't had any problems, I also have had it since Jan.
Zak, I have had vonage for almost 2 years and it has worked flawlessly, until
Zak: Are you on Optimium Online (CableVision)? I am asking because I
Generally, the "All Circuits Are Busy" message is coming from the CLEC who provides
This is not an ISP problem. I don't have the problem dialing out, but people have
i've started getting "all circuits busy" and "call cannot be completed as dialed"
A network issue would show up in different ways. I have 10Mb down and 1Mb up
I am also experiencing the problem where calls coming in get the "all circuits

mbhn5204 posted "Gentleman, It sounds to me like the problem is your ISP. I could be wrong, but" on 05/10/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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