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kraitters Posted:
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In The Forum:
Hard Wiring - Installation
On Nov 26, 2018 at 07:51:06

kraitters Posted:
, <a
t; </a>, ,
, . : "
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In The Forum:
Hard Wiring - Installation
On Nov 21, 2018 at 18:18:19

mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

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Vonage Futher updates... buyer beware SO if you;ve read this entire thread you

Futher updates... buyer beware

SO if you;ve read this entire thread you know the many problems I have faced with tech support blah blah.

After my last entry about a day or two later the phone rang, it was Vonage calling to confirm that everything was ok. I had ben recieving calls properly so I said it was fine for now. SO they thanked me for using Vonage blah blan and we hung up.

Now I don;t know about you guys but I pay my bill on the 10th of the month,and after all this hoopla started, I paid it, so I was all paid up. Last week Tue May 23, 2006 I got an email, dear customer we are unable to charge your credit card in the amount of $38.87 . SO I called them. Spoke to customer rep. the conversation went something like this:

Me: My name is X, live at X phone number X user name X
Rep: How can I help you?
Me WHy am I being charged $38.87
Rep,: Oh that's for the line that we disconnected.
Me: that line was active for maybe a week. Why am I being charged for it.?
Rep: well we charged for the month and the disconnect and fees, you requested a second line and now you are disconnecting it so we charge you the full month.
ME: Read my file. Read all the tickets. I never requested a second line , your tech told me on may 12th that I had to have a new line put in. I didn't want it. REad my chart. Read the comments of the next tech who said he didnt know why I was made to get a new line. Read my chart. Read that I requested restoration of my old number the day they told me I didnt need a new number. i.e 24 hours later. Read that it took tech support another week to remove a number I said all along I didnt want.

Rep. Huh. Well we still have to charge you.

Me: Let me get this straight. You are charging me for a number I never wanted that your tech forced me to have, that it took you guys 7 days to remove, You are charging me for a months service on that line?

Rep: correct.

Me: let me speak to someone in charge right now or else I am driving up to jersey pronto.

On hold for 40 min. Am crying tears of rage by the time 2nd person picks up.

I recite all the info needed and then before the 2nd tech can speak I apologise for the things he is about to hear. I assure him that it's not him I'm mad at. He laughs and says go for it. I explode and at the end I need my inhaler, I am so mad I am out of breath and wheezing.

He says dont know why your account wasnt credited. This has been mishandled from day one.

I agree.

He says I want to help you but I can only do amounts under$10. My supervisor is right here and he can authorise it right away.

Me: Thank god.

On hold for 15 mins.

Person no. 3 picks up. dont sound like a supervisor soI tell him I am waiting for a supervisor that's been assigned to me. He says he can help. I have to recite my info and story all over again. He says ; you got charged for the new number. You ordered it, we charge you.

I am speechless. Then I start screaming. I go through the whole hoopla again. I tell him look at the darned records I never ordered the number in fact I kept saying I didnt want it. Tech insisted I had to have it, the only way to keep my old number was as a virtual and futher more I shouldnt be paying them, they should be crediting me for all the crap I had to go through.

SO he says, I can't do that.

Me: what?
Him: I have to open a ticket for the billing department to look at it.
Me: But I thought this was the billing they transferred me to?
Him: It is but I can't just credit you I have to open a ticket and they have to investigate it.
Me: &#&#&$*
Him: So you want me to open the ticket or not?
ME: open it. how long will it take?
Him: 5-10 business days.
Me: Ok well here's what I'm going to do. I will wait 5-10 business days. Then I will contact every single paper and news station I can find to hold a press conference to announce why the public shouldn't buy Vonage stock. I am also going to email CEO and everyone whose email addy I can find and their phone numbers and literally keep calling until somebody takes this matter seriously.
Him: You shouldnt have to do that m'am it will take 5-10 days.
ME: read the darned chart and you'll see I've been calling since the beginning of may and everytime I call you guys keep adding more problems. That's why I am going to publisize this problem.

I'm still waiting for my refund.

Read The Full Thread:

Problems with incoming calls linksys PAP2

1. Your location New York 2. Your ISP name and type (cable, DSL, wireless etc):
Good Lord. Unfortunately, it's unlikely that you'll get much response here in
I am having the same problem of fast busy signal. I have tried calling tech support
There's NO legitimate problem which would require you to get a new phone number,
Why does a new proxy mean a new number?
I have no idea. THat's what the tech guy told me, I had to do. I asked several times
Why does a new proxy mean a new number? If your problem is not corrected I
Hi Vericute1 : is your problem resolved now ?
AN update I called the number listed on the board for the ( is it Jersery)
I called vonage customer care and was on phone with them for 1 and half hour. The

verycute1 posted "Futher updates... buyer beware SO if you;ve read this entire thread you" on 05/26/2006

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