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In The Forum:
Hard Wiring - Installation
Topic:
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On Nov 21, 2017 at 05:42:42

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In The Forum:
Hard Wiring - Installation
Topic:
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mikebrown Posted:
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there, Please
check out -
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...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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you should consult
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help you
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage From the variety of responses in this thread, it appears to completely depend



From the variety of responses in this thread, it appears to completely depend on the rep you speak with, whether or not you'll have to go out of pocket. I went through 4 different reps, all of whom insisted that because I was outside the 1 year warranty, the cost of a new TA had to come out of MY pocket.

It was only when I spoke with the "retention specialist" and told him the only way to keep the account was to replace the adapter at no charge (since their competitors would give me one for free if I switched) that he finally gave in and said OK.

Maybe it was because I called over the weekend. (except for the retention rep, that dept. works Mon-Fri only) Maybe I was just unlucky to get 4 uncooperative reps, none of whom spoke English as a first language of course. But the one thing I'm sure of it that it was NOT a matter of customer attitude, because I always go out of my way to be friendly and reasonable when dealing with faceless phone reps. I know these people can just as easily say No or "accidentally" disconnect the call with complete autonomy, because I'd never know who they were or where they were, and hence could do nothing about it. So, I always take the friendly (catch more flies with honey) approach.
 



Read The Full Thread:

Is it possible to get a free/discounted router upgrade?


Hey. I've been starting to have trouble with the original Linksys router that
If your vonage supplied device is still under warranty, vonage will replace it
Call up and say you want to cancel your account. Somewhere in the discussion, drop
I agree with you 100% but unfortunately Vonage is just following suit. I would
If you want to know why anything is the way it is, follow the money trail. Most
Large corporations treat customers bad because they can........ In the long
From recent personal experience, yes. Call and request to speak to account
so thats the trick then, reach that dept and threaten to cancel your service to
No, I had no need to threaten to cancel my service. This is a tactic used only by those
Excuse me? You're joking, right? I talked with 4 different reps, and gave

rebus posted "From the variety of responses in this thread, it appears to completely depend" on 07/12/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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