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Vonage For the last three days I have had almost every call being either dropped after



For the last three days I have had almost every call being either dropped after a few minutes or having intermittent one-way audio which usually lasts for about 7 seconds.

I have the following configuration:
TimeWarner ISP -> RCA DCM425 Cable Modem ->
Netgear WGR614v5 Wireless Router -> Linksys PAP2, and 2 PCs.
VTECH 2656 with 4 handsets and AT&T 959 corded phones share Line 1 on the PAP2.

I went through the Vonage "Troubleshooting Choppy / One-way / Dropped Audio" guide and I have done everything suggested including the port forwarding (although I didn't have to disable DHCP since Netgear allows IP address reservations based on MAC ID).

The Vonage phone test results are as follows:
Speed test statistics
-
Download speed: 4925840 bps
Upload speed: 368488 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 67 ms
Average download pause: 7 ms
Minimum round trip time to server: 32 ms
Average round trip time to server: 45 ms

Voip test statistics
-
Jitter you -> server: 7.4 ms
Jitter server -> you: 8.5 ms
Packet loss you -> server: 0.0 %
Packet loss server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.9

FYI: the firmware version of my PAP2 is 3.1.9c which I believe is quite old.

Furthermore, these issues were not present before 1 week ago which is coincidently when TW came out to put a filter on our cable line to bring us back down to the basic CableTV plan (their promo period ended). But I'm skeptical as to how that would really be creating these issues.

Any thoughts/suggestions? Also, how can I upgrade the firmware?



Read The Full Thread:

Sudden Dropped calls and intermittent one-way audio


Are you using the DMZ feature of the router? I have the same router, and was having
The Vtech 2656 is a 2.4 GHz cordless. That can cause all kinds of interesting problems
Thanks for the reply, however, I have actually had the WAN disabled for about 1
Steve48 thanks for the suggestion, but I have disabled the Wi-Fi radio function
DMZ has nothing to do with the wireless. The DMZ will pass through all internet

X_LandLine posted "For the last three days I have had almost every call being either dropped after" on 06/15/2006

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