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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage For a good example of how it SHOULD be, my cable company puts out a list of cable modem



For a good example of how it SHOULD be, my cable company puts out a list of cable modem models they've tested and certified for their network. To activate a new cable modem, no matter WHERE I purchased it, I call the company, give them the manufacturer, model and MAC address. If its an approved model, and the MAC address is not currently ACTIVELY in use in their system on another account, its activated. Easy, simple, almost foolproof, and customer friendly. That's how it SHOULD work, if customer satisfaction is an issue at all.
That's not what I'm really talking about though. I'm saying that they could EASILY put out the list of compatible adapters as being ONLY the models they currently support, but quit the customer-unfriendly practice of having a list of "valid" MAC numbers, and anything not on the list is invalid, even if the adapter model is supported. Let us hook up a PAP2, RT31P2, RTP300, WRTP54G, or WRT54GP2 no matter where we bought it, as long as it isn't *currently* active on their system (i.e. - stolen). Just ask for the MAC number, enter it into a MAC address field, and activate the dang adapter. No SIP credential releasing required. And no more headaches for both consumers who have bought a new adapter from an authorized retailer in good faith, and no more need for those retailers to deal with pissed off customers, as is currently documented here time and time and time again.

As has been proven with those who've unlocked PAP2's, even if you have an unlocked adapter from some source, if you allow Vonage to update the firmware, they end up immediately relocked again, so there's absolutely no security issues for Vonage whatsoever.



Read The Full Thread:

Bought 2 WRTP54G''s: Both have "Invalid" MAC''s


Unfortunately it's "small" things like this that will ultimately be the downfall
I bought my second router from Best Buy today and both of the routers that I have
you're using vonage.com/activate right? try another one. they've probably
They both appear to be brand new. Trust me, I have not made any mistakes in entering
you can try calling and if you get the right person they can research it and see if
I refuse to call them again.. what a joke it is... Last night i spent 2 hours on the
Sometimes the boxes are marked as being intended for Vonage. You might ask about
I was recently in Radio Shack, and they were dealing with the same exact problem
This is a side effect of Vonage's obsession with preventing anyone from selling
Hey DF: I am going to go out on a limb here, but I think this problem was a vender related

DallasFlier posted "For a good example of how it SHOULD be, my cable company puts out a list of cable modem" on 03/13/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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