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RosendoBor Posted:
об
85;ал&
#1080;чl
0;ть
...

In The Forum:
Vonage
Topic:
оптим&
On Oct 21, 2014 at 16:10:51

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10


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Vonage First off, thanks for your offer of help. In my frustration of last evening I did



First off, thanks for your offer of help. In my frustration of last evening I did not even see the sticky of "what to do when you have technical issues"..... My bad. Here is my info.

1. Long Island, NY
2. Optonline - Cable
3. Using Speedtest.net
Upload: 15MB Down: 1.98MB
4. Scientific Atlanta Model DPC2100 Webstar
5 V-Portal VDV21-VD
6. Tried both ways... Now it is:
Router->V-Portal->DIR655 Router
7. My issues vary from poor call quality with echoes and other anomalies to when the call is connected there is NO AUDIO at all. The call must be reconnected to be completed.
8. Speed test statistics
-
Download speed: 10248568 bps
Upload speed: 2062368 bps
Quality of service: 65 %
Download test type: socket
Upload test type: socket
Maximum download pause: 133 ms
Average download pause: 2 ms
Minimum round trip time to server: 67 ms
Average round trip time to server: 127 ms

Voip test statistics
-
Jitter: you -> server: 0.3 ms
Jitter: server -> you: 0.3 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 35
Estimated MOS score: 4.3

The only piece of data in this test that is suspect is the QOS. In doing some minor research it seems that this can be affected negatively by throttling. I know that my line speed is throttled because Optonline does offer a higher throughput service.

I look forward to your suggestions.

Thanks,
RA



Read The Full Thread:

Very frustrated with tech support


I have been trying to troubleshoot an issue with getting calls that connect but
Although I can understand dealing with technical support can sometimes be an
And what was the result when you connected a telephone directly to the phone port
Same results... and the tech support person (2nd level) who said she would call
Does anybody have any ideas that could help? Thanks, RA
Can you tell us a little more about your network at home and if there are other things
Very interesting observation... So far all of the occurrences have happened
Does the information I posted indicate any issue? How does one go about isolating
you wrote that your network setup is as follows: I am assuming that you

radamo posted "First off, thanks for your offer of help. In my frustration of last evening I did" on 01/24/2009

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