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Vonage First off here is the data:
1. Your location : New Holland, PA
2. Your ISP
First off here is the data:
1. Your location : New Holland, PA
2. Your ISP name and type (cable, DSL, wireless etc) : Comcast Cable
3. Upload and download speeds : 6mb down / 768k up
4. Modem make and model : Motorola SB5100
5. Type of Vonage adapter used : RTP300
6. Setup of Network : Cable Modem -> RTP300 -> Office LAN
7. Issue you are experiencing : Router "dies" overnight. Router constantly disconnects and reconnects internet. More info below.
8. DETAILED results from www.testyourvoip.com with a test call to Boston : Score was 3.2
Image they emailed me is:
So anyway, hopefully the info above will tell you something. The problem I have been having all seems to be with this Linksys RTP300 and I'm really wondering if switching to the Motorola VT2442 would help out.
Two problems are very common here at the office. First of all, at least one morning a week I'll have to reset the router by unplugging it. When I get to the office none of the computers can connect to the internet. Once I reset the router all is great for several days again but the problem keeps on coming back. It has been doing that ever since we received the unit. I thought that perhaps a firmware update would fix the problem, but 2 firmware updates later this is still happening.
The second problem is a bit stranger. Again it is fixed by resetting the router but this one is far more annoying. The router is apparently connecting and disconnecting from the internet. I'm not sure how to best explain it but it seems to go into some kind of internal loop of some sort. The best example would be the instant messenger clients that we have installed (MSN, AIM, and sometimes Skype). When this problem is occurring the messengers will popup every minute or so and say that they are reconnecting. A minute later then will be disconnected but then after another minute they are connected again. They will continue to do this until the RTP300 is reset then everything works normal again for several more days. Also, while this is going on, websurfing is useless because a constant connection can not be made. A website will often load partially and then the browser will just get hung in space trying to load that page because the internet connection cut off half way through loading. If you then hit reload the page may or may not load. If it does load it will probably get hung on the first link that you try to click. Again, this is all solved by resetting the router as well.
I haven't had any problems with Voice calls at all yet though. We've never had any dropped calls. Things seem to be fine on that end so I know the internet connection from Comcast is ok. Everything is just messed up with this RTP300 thing.
First of all, what might be causing this and second, are the Motorola VT2442's more reliable?
Thanks and sorry for the long explanation but I want to get to the bottom of this. It is extremely frustrating.
Read The Full Thread: Problems with RTP300 and staying connected to the internet
• I had a similar problem, I ended up replacing the router with a wireless model and
• That's usually one of the signs of a failing router. Ever router I've had would
• There are two known issues with the router that could cause this kind of behavior.
First,
• So would asking Vonage to ship me the Motorola VT2442 be an answer? Is the Motorola
• Demnos, your problem lies here:
Because you have placed the rtp300 in
• Actually, I like the WRT54GL with aftermarket firmware.
The WRTP54G is an
• Any suggestions as to what a good robust router might be? I've always liked routers
• I just did some looking around and let me know what you think about these two routers.
ZyXEL
• I recomend TrendNet TEW-611 BRP. It works great without any need for third party
demnos posted "First off here is the data:
1. Your location : New Holland, PA
2. Your ISP" on 04/05/2006 |
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