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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

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Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
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Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage First off, I'm not a professional phone equipment installer. I wired up my parents

First off, I'm not a professional phone equipment installer. I wired up my parents new house when they moved in two years ago (as their phone company has a policy of charging a huge fee for such service - so much so that they themselves suggest you do the wiring yourself!), and worked for an ISP before the days of rack mounted modems where I worked on several projects in tandem with professional telephone wiring people, and lent a hand here and there while otherwise supervising them. So while I like to think I know what I am doing, I'm hardly an expert. So if in doubt, consult one :).

Okay - that out of the way, I haven't seen a phone box like yours before, however it is very similar to other ones I have worked with. As with other boxes the phone company provides, it has two sides: the phone company side (on the left), which has the wiring coming from their lines to your home, and the customer side, which is on the right. The two screw terminals are where the service comes into your home.

Before you do anything else, note that when you have the wires plugged in you are able to get the touch tone buttons to work. Assuming you're not using a cordless phone, or a phone with its own power (which, as you don't get touch tone when they're unplugged, should be a safe assumption on my part), your phone is getting power from the phone company. This is important, as you don't want this (your Vonage router will provide power to your phones through the lines for you).

Thus, the first thing you want to do is to disconnect these two pairs of wires. This will allow you to close up the plastic box, which you can now ignore.

As for having only two wires, how many phones do you have in your home? My guess is that either a) you have two phones, or b) you have more than two phones, and one (or both) of these lines is set-up in serial (that is, each line might service more than one phone by chaining them together).

Either way, what you probably want to do is get out a soldering iron and solder the wires together (i.e.: blue with blue, and blue-white with blue-white). Then tape them together to ensure you don't short them together by accident.

From there, you should be able to connect your Vonage router as per the directions Vonage provides. You'll be isolated from the phone service, and can just plug the telephone connection in your router to any phone jack in your home. Be sure to test all the phones once you've done this, to ensure they're all working.

There is also an outside possibility that one or both of the wires is going to a secondary home distrubution panel somewhere in your home. It might be worth your while following these wires as far as you can without digging through walls or ceilings just to see if this is the case. If nothing else, you'lll know a bit more about your phone system in this way should you ever need to expand it in the future.

I hope this helps!


Read The Full Thread:

Hard Wiring: What should I disconnect? (PHOTOS)

I have just moved to a house that was built in 1999. Attached are 2 pics of the telephone
You asked how many phones I have... I just moved in. I have no phones connected.
Yes, it appears that way. If you need to add other lines and have them distributed
Clindst, I agree with the excellent council that you've already gotten. Those

Yaztromo posted "First off, I'm not a professional phone equipment installer. I wired up my parents" on 06/04/2006

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