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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage First of all, it's not inherently obvious why we were getting a more voicemails



First of all, it's not inherently obvious why we were getting a more voicemails than usual. We don't have a full time employee monitoring that, and trying to determine that each voicemail is the result of a disabled Vonage service. I can think of quite a few issues that could cause the same problems, ie internet connection problems, Voip hardware issues...

Secondly, while I have had issues with our cable provider, they do notify customers of outages, and will also notify them when service is restored. They also generously credit you whenever there is a service issue. I wasn't asking for a full refund of Vonage service, just the additional charge on the second line for the time that it was useless. About $15.00 plus tax!!!

Thirdly, I specifically questioned Vonage on the hunt/simulring features before we entered a service agreement. And after getting the service, we tested these feature to make sure they work work for us. If it hadn't worked, I would have been paying for the 2nd line.

Fourthly, you say "Show me where on the Vonage website, is it stated how these 2 features should interact". Naive user I am, I guess I just assumed they both worked. So if any one feature disables any other feature, it's OK if Vonage documention didn't say it wouldn't? That''s pretty far fetched.

Lastly, serious bugs should be published, not hidden. I get constant emails from Vonage to "sign up a friend". Wouldn't it be nice if I also got service bulletins regarding service issues. I think the problem which disabled hunt groups is pretty darn serious. And it's not something that is immediately obvious. But again, maybe I'm naive.



Read The Full Thread:

Hunt feature broken when used with simulring


Our situation is 3 Vonage lines at 3 different locations. When customers call
AkaLaka I cannot believe you are complaining about 15.00 plus tax. I think
We had 2 Vonage lines in a hunt group, so that we could receive a 2nd call when the
You are correct that a proxy upgrade changed the way the Call Hunt feature interacts
The only reason we had the 2nd line was to receive calls when the 1st line is busy.
I understand how you feel. What customers need to understand is the lower level
I noticed you mentioned that Vonage will fix this problem with the next code changes?
Why would you need to use both features together anyway? Call hunt alone does what
simulring and call waiting will work together. Call hunt will automatically

AkaLaka posted "First of all, it's not inherently obvious why we were getting a more voicemails" on 02/12/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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