Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage First, for a little background information. I am a former 3com tech support rep

First, for a little background information. I am a former 3com tech support rep and I was a network technician for 4 years in the military, so I concider myself at least somewhat competent when it comes to PC's and networking subjects. Also I have trolled the previous posts in the forum for near 2 hours now. I've found similar problems, but nothing I've read from a previous post has helped.

InsightBroadBand(cable) > DCM425(cablemodem) > RT31P2 > (Ethernet1 to PC Nic) & (Phone1 to Panasonic KX-TG2431 cordless)

Internet works fine. That is set up fine. I'm writing this with the RT31P2 hooked up. Phone lights blink together a few times 20 or so seconds apart when the RT31P2 is reset. Never get a dial tone.

I called last night to the 'vonagehelp' call center in what sounded like India. I talked with the automated responce human though troubleshooting this thing resetting it and cloning MAC and this and that and their final conclusion was the RT31P2 is broke, call service dept. I was skeptical of that last night, though I am less skeptical after reading the forum for a while.

I have tried shutting everything down and booting the cable modem> then the RT31P2 > then the PC
I have tried reseting the TR31P2 with the Phone line disconnected, and then plugging it in after the TR31P2 starts up.
I've tried MAC address cloning again. (this only seems to help if you are switching to a new RT31P2, not when you have a new install from what I've read).

I know there are some very knowledgable people out there, and I will appreciate all advice greatly. I also have a few questions as this is my first foray into Voip. I like to understand the things I use.

I read that the RT31P2 is supposed to generate a dial tone for the phone even if there is no connection. Is this true in practice? And since I've not heard a dial tone at all, is it a dead givaway that the thing is DOA? Does the RT31P2 'Phone home(vonage) and authenticate the phone services somehow, and what specifies Who's device it is and who's minutes they are when it's being used? Is that done by MAC address? When I hit the 'clone' button in the MAC cloning tab, it enters the MAC of my PC nic card. Won't this cause a problem if it Authenticates with Vonage by MAC address? If I'm supposed to clone the MAC address of the cable modem, how do I get that as I don't see anything in the Manual for my cable modem about an interface for getting such information.

Trying to be Vonage Evangalized
Robert Camp
PS Sorry about the long winded post. I wanted to head off the basic questions and get to the problem without going back and forth. Thanks again.

Read The Full Thread:

RT31P2 DOA? Internet- good; phone- nothing

To try something simple b4 I go on. have you disconnected your POTS line from your
I just bought this house, and never got POTS set up. I pulled the phone out of the
Is there a dail tone if you plug a phone in the jack? Not the RT unit. If there is you
Erm. Perhaps I'm not understanding you. This house hasn't had POTS (as in Plain
RJ45 that connects POTS to your phyiscal location on the outside interface. I
Hmm. I see. Well, the RJ12 for the phone is going from the phone to the RT31P2. As
Not quite sure what taylor's talking about. Sounds like he thinks your trying
I don't have a plain corded telephone, to be honest. I might be able to get one for
Tracerbullet: I had a similar experience Is your cable modem recycled? I

Tracerbullet posted "First, for a little background information. I am a former 3com tech support rep" on 05/24/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New elenapielt
New Today 0
Yesterday 1
Total 98683

Who Is On Site
Visitors 94
Members 0
Total 94

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.23
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.63 Seconds and 525 Pages In The Last 60 Seconds
The Vonage VoIP Forum