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sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

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Vonage Finally got through to Level 2 support (after trying to assure the level 1 tech

Finally got through to Level 2 support (after trying to assure the level 1 tech that hard resetting the router an eleventh time is likely to produce the same result as the first ten times) and the call terminated when the Level 2 tech put me on hold. I sure hope they're not using Vonage. It has not been a good experience for a new customer. After calling back and avoiding the twelfth hard reset I was put through to the Level 2 tech who told me there was nothing he could do. I was then transferred to a sales guy who clearly had been briefed on my frustration, and he offered to take back the WRTP54G and replace it with the RTP300. He also agreed to refund the $29.95 that the WRTP54G cost over the RPT300.

I discovered that the WRTP54G worked if it was set to accept a dynamically assigned IP address and I configured it to work behind my existing router by disabling the LAN DHCP and setting it to accept a dynamic IP address from my router. My existing router has a wireless access (802.11b) and I was hoping to replace it with the 802.11g Vonage router. With that functionality disabled, it made no sense to pay Vonage the additional $30 for a non-functioning unit. Hopefully, I will be able to configure the RTP300 similarly behind the existing router and move on.

I'll keep you posted.

Read The Full Thread:

RPT300 default gateway always at 0.0.0.0

• RPT300 firmware 1.00.55 and has been working fine... new T1 in office so we went
• This may not be the best solution, but can you try to set this information statically?
• try to do a factory reset, sometimes that fixes issues where values get stuck in
• screw calling up for that ! log into the router's configuration page, under administration,
• lol i didn't know the password was the same for everyone! thanks for the info. 8)
• Thanks for all the replies! I did do a reset using the button on the back...
• I too am having that problem - both with my router and with the Vonage Tech support
• I've been trying to figure out whether the WRTP54G, the RTP300, and the other Linksys
• Thanks. I'll try it. Excessive happiness is what I'm looking for.
• Great information... Here's what I have... 1. Called Vonage support

JonP posted "Finally got through to Level 2 support (after trying to assure the level 1 tech" on 12/20/2005

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