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Robertsax Posted:
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for the rest from
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Robertsax Posted:
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On Aug 15, 2017 at 13:43:28

mikebrown Posted:
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Fair enough. Technical issues: For the last three days all my incoming





Fair enough.

Technical issues:

For the last three days all my incoming calls can not hear our voice on both our line. I can make out going calls most of the time. This morning our service has been down for the last hour. I have rebooted and reset the router. My internet connection is solid and has not lost connectivity for the last three weeks (I monitor it). I have also tried multiple phones thinking that it might be my phone .. but no dice. (FYI: I have a Linksys router)

Billing Issue:

When I signed up for my account four months ago I signed up on a special 24.99 Unlimited Business Plan. I signed up online with a live(online) customer service person. I asked for the business plan (I have the conversion) but was signed up for Unlimited Personal account. When i called to ask Vonage to change my account they recharged me all the setup fees. When I complained they promised to credit my account .. its been two weeks and no credit.

I have been trying to call .. if the phone is working I get a busy signal, few times I have been able to get to a normal dial tone the Auto Attendant system at Vonage has hung up on me. If I don't get this resolved I will move my account. This is not customer service!



Read The Full Thread:

This is how you lose customers FAST!!!


Three days of busy signal from Customer Service!!! I am pissed .. for the last
Agreed. The level of customer service is poor. And the level of their
Maybe you would like to describe your technical issue in detail?
I have now been on hold on my cell phone for Vonage since my last post which was an
After a 2 hours of hold time I was privilaged enough to talk to a very nasty Customer
Hmmm... Never heard of a $24.99 business plan. As far as I know, business plans
Probably some temp special offer. I know they offered me something similar to
the 24.99 is a personal plan. The person signing you up screwed up. Business

Coolerking posted "Fair enough. Technical issues: For the last three days all my incoming" on 03/09/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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