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sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

cotswold Posted:
I spoke to tech
support last night
and was promised a
call back in 10
minutes...the...
In The Forum:
Vonage UK
Topic:
transfered calls to mobile come up as "unknown"
On May 02, 2012 at 03:35:55

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Vonage Fair enough. Technical issues: For the last three days all my incoming

Fair enough.

Technical issues:

For the last three days all my incoming calls can not hear our voice on both our line. I can make out going calls most of the time. This morning our service has been down for the last hour. I have rebooted and reset the router. My internet connection is solid and has not lost connectivity for the last three weeks (I monitor it). I have also tried multiple phones thinking that it might be my phone .. but no dice. (FYI: I have a Linksys router)

Billing Issue:

When I signed up for my account four months ago I signed up on a special 24.99 Unlimited Business Plan. I signed up online with a live(online) customer service person. I asked for the business plan (I have the conversion) but was signed up for Unlimited Personal account. When i called to ask Vonage to change my account they recharged me all the setup fees. When I complained they promised to credit my account .. its been two weeks and no credit.

I have been trying to call .. if the phone is working I get a busy signal, few times I have been able to get to a normal dial tone the Auto Attendant system at Vonage has hung up on me. If I don't get this resolved I will move my account. This is not customer service!

Read The Full Thread:

This is how you lose customers FAST!!!

• Three days of busy signal from Customer Service!!! I am pissed .. for the last
• Agreed. The level of customer service is poor. And the level of their
• Maybe you would like to describe your technical issue in detail?
• I have now been on hold on my cell phone for Vonage since my last post which was an
• After a 2 hours of hold time I was privilaged enough to talk to a very nasty Customer
• Hmmm... Never heard of a $24.99 business plan. As far as I know, business plans
• Probably some temp special offer. I know they offered me something similar to
• the 24.99 is a personal plan. The person signing you up screwed up. Business

Coolerking posted "Fair enough. Technical issues: For the last three days all my incoming" on 03/09/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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