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Vonage FYI...
I have Vonage at home. It has worked peferct for me for a month now. Not
FYI...
I have Vonage at home. It has worked peferct for me for a month now. Not a single problem (except lossing voice mail greeting-all well).
I decided to try the ATA at work behind a Sonicwall SOHO firewall. I could not get the damn thing to work (and I am the network admin). I opened all the ports etc. but no luck. I even redirected 5060 and 5061, no luck. The Vonage technician was extremely helpfull in working with me. Though it took some time to get him on the line, he repeatedly tested and re-tested after I would change a setting. Turns out the problem was actually a screwy LAN to LAN TCP traffic block that the firewall was initiating.
Make a long story short...the way we figured it out was to turn on every log record available. After each failed call in or out, I immediately checked the log for blocked UDP / TCP traffic.
I think that the problem you are having, as well as ALMOST EVERY other problem reported on the message board, can be nailed down by simply looking at a complete log of blocked traffic.
Once I figured this out...it was a piece of cake to get it working perfectly, even behind a SPI firewall with every in & out port closed, except for those required to run the business...and get Vonage to work.
Just my 2 cents.
PS - Kudos to the technician who helped me out. And is the sign of a GOOD technician, he took the extra time (after it was working perfect) to confirm the things we did to make it work...for the next Sonicwall customer who called in.
Read The Full Thread: Rings...but no voice!!
• Just got my ATA-186. I have a wireless ISP (>800kb consistently). Netgear
• Mike,
Problem is with Vonage not your setup. I've had Vonage for more than
• We have encountered the same problem with the Netgear and the problem goes awa
• The Netgear router doesn't have any kind of SPI (stateful packet inspection),
• yes it does have SPI and it is enabled. I now have that off.
Thanks!
Another
valdata posted "FYI...
I have Vonage at home. It has worked peferct for me for a month now. Not" on 08/26/2003 |
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