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Vonage FOR THE LOVE OF FLYING SPAGETTI MONSTERS
I just received an email from tier
FOR THE LOVE OF FLYING SPAGETTI MONSTERS
I just received an email from tier 1 managment group again and they said:
[font=Courier New:26ea5661e5]
Dear Customer,
Thank you for contacting customer care.
In response to your request, I apologize for the delay, I was waiting
to hear back. I realize you have probably filled out these forms and
sent them in to us. But if you could just please fill them out and
email them back to me if possible. If you can't email them. Let me
know and I'll have you fax them.
Once I receive them I can credit you for the prior taxes and make sure
you get credited each month until the tax issue has been
systematically resolved.
Currently the system doesn't have an automatic credit setup for this,
but I'll credit a note for myself to credit these charges for you each
month. Worse case scenario, if I forget, just email me and I'll take
care of it.
I've been told this should be resolved by the end of the year if not
sooner to get an automatic credit for this issue.
Again, I apologize this has been such an ordeal but if you could
please just fill out the forms for me. We should be able to resolve
this for you.
Thank you.
Sincerely,
Jason
Management Review Team
Now, there was a fowarded email right after that with two attachments. From his work email Jason.Geller@vonage.com
One attachment is vonages RESALE CERTIFICATE and the other is for FET tax.
I am going to seriously hurt someone because they state that it will not be an automatic process and that he will have to take care of it. How will I trust them after this it takes him weeks to respond to emails.
Attachments:
http://smartnetnyc.com/daniel/FET.doc
&
http://smartnetnyc.com/daniel/NJ%20st3.pdf
I AM NOT FILLING THESE OUT. THEY DO NOT APPLY TO ME AT ALL.
Take a look at the FET.doc file the must think im INSANE to touch that.
I am calling now.
Read The Full Thread: 4+ Months to get Tax Exemption! Still Ongoing
• This is ticket number #2438585
I mange seven different Vonage accounts for
• After all of the hassle you have gone through with these micro-morons in "customer
• Your right but like I said before I do manage seven accounts and the savings is around
• Would it be proper to say,
"Sorry the information you are requesting has been
• Small
Update:
I called again and told the rep everything again, who actually
• Update:
New Day New Email from Managment
[font=Courier New:7a17fbb400]
Thank
• Dude you have to keep this thread going, I am sorry that you are going throught this
• Mike,
As soon as I do something or get an update I plan on keeping it alive to
• I because a wee bit angry so i fired off another email. I will follow up in the morning.
Update:
• I tried again last night to get my stuff fixed with the caller id, nothing like your
guyver8400 posted "FOR THE LOVE OF FLYING SPAGETTI MONSTERS
I just received an email from tier" on 08/31/2005 |
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