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In The Forum:
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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In The Forum:
Vonage
Topic:
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In The Forum:
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

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In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Vonage Customer Reviews
Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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You need some common sense.



Vonage Customer Review: One month with Vonage, and...
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Vonage FCC boss proposes 911 for Internet phones -sources Thu May 5, 2005 7:56 AM ET



FCC boss proposes 911 for Internet phones -sources
Thu May 5, 2005 7:56 AM ET


WASHINGTON (Reuters) - U.S. Federal Communications Commission Chairman Kevin Martin has proposed requiring Internet-based telephone services to offer 911 emergency services to customers by as early as the end of September, people familiar with the plan said on Wednesday.

After a few incidents where customers failed to reach emergency officials when they dialed 911, federal regulators are increasing pressure on companies to ensure those calls get routed and answered properly with location information.

The proposal would require companies like Vonage Holdings Corp. to route 911 calls directly to primary emergency lines within four months of the order being issued, the sources said, declining to be identified because the proposal is not a public record.

Martin has circulated the proposal so it could be voted at the agency's open meeting on May 19, the sources said. He would have to win the votes of two of the other three FCC commissioners for approval or work out a compromise with them.

An FCC spokesman had no immediate comment.

Companies are racing to offer Internet telephone service, known as Voice over Internet Protocol (VOIP), in part because it is cheaper to operate. It requires a high-speed Internet connection and subscribers can use it wherever they have that access.

Calls to 911 with traditional telephones provide emergency service dispatchers with the caller's number and address. In contrast, Voip providers do not all connect to the systems that route calls directly to emergency dispatchers.

Sometimes the 911 calls do not include location information and end up at office numbers that are not always answered.

Martin's proposal would cover those customers who use their Voip service in a single location as well as others who use the service in multiple places as long as they register that location, one source said.

It was not immediately clear how the FCC would ensure Voip providers have access to the equipment they need to route the calls to primary 911 call center lines or how the agency would enforce the requirements.

Vonage, the biggest U.S. Voip provider with more than 500,000 subscribers, has reached deals for 911 service in areas where Verizon Communications <VZ.N> and Qwest Communications International Inc. <Q.N> are the primary local phone carriers, the northeast corridor and most western states.

Vonage has been sued by two states where customers had trouble reaching 911 help, Texas and Connecticut. The state attorneys general accused the company of failing to adequately warn customers about the limitations of 911 with a Voip phone.



-

© Reuters 2005. All rights reserved. Republication or redistribution of Reuters content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of Reuters. Reuters and the Reuters sphere logo are registered trademarks and trademarks of the Reuters group of companies around the world.



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don300 posted "FCC boss proposes 911 for Internet phones -sources Thu May 5, 2005 7:56 AM ET" on 05/05/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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