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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




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Vonage Excerpt from Actual LNP Email Received 3/5/04: "I am contacting you in regards



Excerpt from Actual LNP Email Received 3/5/04:

"I am contacting you in regards to your number transfer. The number transfer process takes a minimum of 20 business days (excluding weekends), an estimated 4 weeks for the process to be fully completed...The process of keeping our service active and your current carrier active paying for the two service is a sacrifice that has to be made if you want to keep your telephone number."

This is absolutely ridiculous. It is apparently OUR fault that don't want to pay two telephone bills for two months, while waiting for the PRIVILEGE of having Vonage transfer our number, as is our LEGAL RIGHT under the FCC's guidelines. The worst part is that they refuse to provide any type of date or information for pending transfers. You are left twisiting in the wind for weeks wondering when your number will be ported.

I am making it my mission to write as many complaint emails as I possibly can to LNP until my number is successfully transferred. Maybe I will accomplish nothing, but I have read enough posts from other people experiencing 4-6 week transfers that I feel like some action is necessary.

I encourage anyone who is experiencing a similar delay in their transfer to join me in complaining to LNP on a daily basis. If nothing else, we will annoy them as much as they have annoyed us. I have written five emails in four days and intend to continue every day from here on out. I have never hated anything before in my life, but I truly despise LNP.

Viva la revolution! :evil: :evil: :evil:



Read The Full Thread:

Rage Against LNP! Viva la revolution!


Just for good measure I filed a complaint with the FCC. Might as well bring in the
I waitd about 3 month before it got transfered, The Bells down here in West Palm
Please if your porting period is taking TOO long, complain formally (meaning
This is really incredible. When I ported my cell phone number from AT&T to Verizon
I just wrote a letter to the FCC and copied Vonage and Verizon. This thread contains

ahealey74 posted "Excerpt from Actual LNP Email Received 3/5/04: "I am contacting you in regards" on 03/05/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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